Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Cliff Seal

    (@cliffseal)

    I don’t see a tracking code on the page you linked.

    This plugin enables you to embed a tracking code without fiddling with code, and will work as long as your theme has the wp_footer() call (which it should).

    If you have further questions about implementing things without using this plugin, just get in touch with Pardot Support for more prompt and thorough assistance. ??

    Thread Starter spring14125

    (@spring14125)

    So do you have to install this plugin on every page on the website? I thought installing the plugin on one page made the benefits available for all pages.

    Also, perhaps this is why Pardot shows my prospects having viewed the test page, but no completion action fired, because the page is not tracked.

    Plugin Author Cliff Seal

    (@cliffseal)

    No, the global campaign can be set on the Settings page, and then the tracking code shows on every page.

    It’s likely showing activity because the embedded form is also tied to a campaign, so it tracks activity as well.

    Plugin Author Cliff Seal

    (@cliffseal)

    Make sure you’ve followed the initial installation instructions.

    Thread Starter spring14125

    (@spring14125)

    I’m still confused. The plugin is correctly installed because we are actively using Pardot forms on our webpages, but why does my test page not have the plugin code in it?

    Plugin Author Cliff Seal

    (@cliffseal)

    Ok, I’ve mentioned the things you need to check, so please clarify if these have been done:

    1. The campaign is chosen in the Pardot Settings area.
    2. Your theme contains the wp_footer() call.

    Thread Starter spring14125

    (@spring14125)

    1. I’ve just selected a campaign.
    2. How can I tell if my theme contain the wp_footer() call?

    Thread Starter spring14125

    (@spring14125)

    I’m trying to follow this article, but I can’t find Footer. I do see Theme Footer, footer reveal-close, and footer reveal – open. Do any of those work too?

    https://themeskills.com/detect-add-wordpress-hooks-wp-head-wp-footer/

    Plugin Author Cliff Seal

    (@cliffseal)

    I’m now seeing a Pardot campaign on the test page you linked above. You can always look for something like this in the source code:

    <script type="text/javascript">
    <!--
    piCId = '12345';
    piAId = '12345';
    
    (function() {
    	function async_load(){
    		var s = document.createElement('script'); s.type = 'text/javascript';
    		s.src = ('https:' == document.location.protocol ? 'https://pi' : 'https://cdn') + '.pardot.com/pd.js';
    		var c = document.getElementsByTagName('script')[0]; c.parentNode.insertBefore(s, c);
    	}
    	if(window.attachEvent) { window.attachEvent('onload', async_load); }
    	else { window.addEventListener('load', async_load, false); }
    })();
    -->
    </script>
Viewing 9 replies - 1 through 9 (of 9 total)
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