Parent Category Dropdown is Missing

  • Resolved samovic

    (@samovic)


    5 years, 7 months ago

    When I go to edit a category, one of the fields “Parent Category” which is a drop down goes missing.

    The screen flickers and shows it for a second then goes missing. Once I disabled the plugin, I can see it and category edit works.

    I have tested it on two sites and both exhibit the same problem.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Rank Math

    (@rankmath)

    Hello @samovic

    Thank you for contacting the support and sorry for the issue you are facing.

    Can you please send a screencast of the issue?

    Also, it seems like some conflict. Please check the following troubleshooting guide and keep the Rank Math plugin active all the time to find the conflicting plugin:
    https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/

    Looking forward to helping you.

    Thread Starter samovic

    (@samovic)

    I have already figured it out.

    Once I disable “MathRank” plugin – it is all working.

    As soon as “MathRank” is enabled, it breaks.

    Plugin Author Rank Math

    (@rankmath)

    Hello @samovic

    Thank you for helping us find the issue.

    We were able to reproduce it, and a fix will be provided in an upcoming update.

    We seek your patience and understanding in this matter.

    In the meantime, if you need any further assistance, please feel free to reply back.

    Thread Starter samovic

    (@samovic)

    Awesome!!

    Look forward to seeing the update.

    Hey autor of this plugin, this is a joke with this issue. Is a full crap! why you don’t fix it yet? this is a HUGE PROBLEM
    why this no workign?
    tnx

    Plugin Author Rank Math

    (@rankmath)

    Hello @magneto664

    The issue is fixed internally but an update of the plugin is pending.

    If you need to access the latest files, please email us at [email protected] and we will send them to you.

    Or, please wait until this week, we are releasing a big update which shall include the fix.

    Seek your patience and understanding in this matter.

    In the meantime, if you need assistance with anything else, please feel free to open a new support topic.

    Thank you.

    Plugin Author Rank Math

    (@rankmath)

    Hello @samovic @magneto664

    Thank you so much for your patience and understanding.

    In the latest update, this issue should be resolved.

    Appreciate your patience again.

    If there’s anything else, please feel free to open a new support topic, and we will be more than happy to assist.

Viewing 7 replies - 1 through 7 (of 7 total)
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