Parent div not resizing down

  • Resolved to8gal

    (@to8gal)


    4 years, 7 months ago

    Hi,

    Possibly a duplicate of another topic with no answer called “page no resizing” from user Chloe1995

    cannot link a page since is in dev locally,
    so the div “ftg-items” will get a bigger height when I shrink the width but if I enlarge the window width again, the height will stay too big, creating a blank space.

    • This topic was modified 4 years, 7 months ago by to8gal.
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @to8gal,

    Thank you for reaching out to us!
    I am unable to replicate this on my end.
    Is it possible to send me a screenshot with your gallery settings?

    Thank you,
    Mihaela

    Thread Starter to8gal

    (@to8gal)

    as you know is not possible to attach images here,

    so if you tell me a spcific settings you want to know,

    beside Name description I attach here all is in general section:

    Layout Final Tiles
    Width 100%
    margin px 0
    Images order random
    size of grid px 25
    disable grid size belowresolution px 800

    Hi @to8gal,

    I tried the same thing again with those settings but unfortunately I was still unable to replicate this issue.
    I recommend installing this plugin: https://www.ads-software.com/plugins/health-check/
    After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

    Go to its troubleshoot mode and only activate Final Tiles Gallery and see if this still happens with a default WordPress theme and no other plugins.
    Let me know if it does.

    Thank you,
    Mihaela

    P.S.: For screenshots I recommend gyazo.com
    It’s what I use and it’s helpful.

    • This reply was modified 4 years, 7 months ago by Miha. Reason: format

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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