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Parse error: syntax error, unexpected ”_wptouch-disabl’

ramesh1989 — Wed, 14 Jun 2017 20:42:31 +0000

Hi Team

I having trouble accessing my website dashboard

gives me a error

Parse error: syntax error, unexpected ”_wptouch-disabl’ (T_ENCAPSED_AND_WHITESPACE) in /home/bentotaw/public_html/wp-content/plugins/wptouch/core/compat.php on line 129

please help how can i fix this issue
Thanks

Reply To: Parse error: syntax error, unexpected ”_wptouch-disabl’

Ali Shan — Wed, 14 Jun 2017 21:34:17 +0000

Hi,

It seems that wptouch plugin is broken and so you are getting this error.
Please navigate to your files from cPanel or Plesk whichever you are using.

It will disable wptouch plugin and your problem will resolve.

Once you can access your dashboard you may re install this plugin.

Regards,
TheRightSolutions

Reply To: Parse error: syntax error, unexpected ”_wptouch-disabl’

ramesh1989 — Thu, 15 Jun 2017 02:16:38 +0000

I did try renaming the directory, option rename not available on my C panel for wptouch directory, you can rename sub folders not the main wptouch directory

anyways around to disable please
thanks

Reply To: Parse error: syntax error, unexpected ”_wptouch-disabl’

Andrew Nevins — Thu, 15 Jun 2017 07:08:44 +0000

Can you rename the “plugins” folder?

Reply To: Parse error: syntax error, unexpected ”_wptouch-disabl’

ramesh1989 — Thu, 15 Jun 2017 19:23:55 +0000

Thanks team

i manage to rename the wptouch folder and access my dashboard, also reinstall the new version and everything work good thanks