Partial amount total wrong when taxes enabled

  • Resolved 99w

    (@ninetyninew)


    11 months, 3 weeks ago

    Hi,

    We’ve just been testing this plugin on a fresh Woo install with only this and WooCommerce installed.

    We have these Woo tax settings applied:

    • Taxes enabled
    • Prices entered inc tax
    • Prices displayed in shop/cart inc tax
    • 1 x tax rate of 20% for any customer/location

    We have setup a $100 product with a deposit of $10.00 fixed.

    Product page:

    Upon adding to cart, note the differences in future payments in the order line item and cart totals:

    Then if we place the order we get this:

    So a $10.00 deposit it getting taken for the first order, then $73.33 for the future payment order.

    However the full total is $100.00, and they’ve only paid the $83.33, effectively the exc tax total…?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Sanesh Acowebs

    (@saneshacodez)

    Hi, thanks for reaching out to us. Currently, in our free version plugin, we support only the “prices exclusive of tax” setting. And for “prices inclusive of tax” you need to use our premium version plugin. You need to enable the “Show taxes in cart item details” setting from our plugin’s advanced settings tab. Please check the screenshot: https://tinyurl.com/2lu44yh5

    We think we have already discussed the same topic in your previous support query https://www.ads-software.com/support/topic/tax-on-deposit-partial-payments/#post-16767787. If you require any personalized support then you can the live chat support on our Acowebs website or our Acowebs support forum. Thanks!

    Thread Starter 99w

    (@ninetyninew)

    Apologies, I understand this – we recommend this plugin for users of our one of our products who want to do partial deposits/payments, it’s great, and love how the partial payments are separated out orders just for the additional payments rather than being clones of the original order.

    However, we’ve obviously come across this issue twice, and we now understand why it occurs, but feel it isn’t clear that the premium version is needed for the example provided to be calculated correctly.

    As mentioned in the previous ticket it might be worth including a notice/information that if taxes are enabled and aren’t covered by the free version to consider purchasing the premium version to ensure the order is calculated correctly. Otherwise a user might set the plugin up and then uncover the issue later after real payments have been made at the lesser amount.

Viewing 2 replies - 1 through 2 (of 2 total)
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