Partial refunds API error

Hi @jgjh151,

There has been an issue with partial refunds when refunding less than half the total but this usually wouldn’t result in an error.
Could you please enable Logging in the plugin settings and then again try to issue a refund?
The plugin log file should then contain some more details about the error from the API.
We’d be interested in a copy of that message. Thanks!

Kind regards,
Niklas

Hello, where can I send the log?

Hello @eliteventure

you can send us logs directly by opening a support ticket via these instructions: https://zettle.inpsyde.com/docs/request-support/

Kind regards,
Joost

sorry, wrong URL, this is the correct one for engaging us for PayPal issues: https://paypal.inpsyde.com/docs/request-support/

Hello,

an issue with partial refunds was resolved in our release 1.8.1, so since we did not hear more from you, we will mark this thread as resolved. Please open a new thread or ticket with us directly if you are still encountering this issue.

Kind regards,
Joost