Participant Can’t SignUp on my page

  • Resolved wanasmaalifah

    (@wanasmaalifah)


    2 years, 7 months ago

    Hi, my form shown perfectly on my page. but when participant fill up all the details & Click sign up button, nothing happen, it will bring back to the blank form.not to thanks page.

    I belive I already check all the settings needed. At first I startup the form, it works perfecly fine. (Sign up Thanks page came out, I also receive the notification emails).

    But now the form is not working. Participant can’t submit their details form & I also did’nt get that data.

    please help

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author xnau webdesign

    (@xnau)

    I checked your form and it seems OK.

    Make sure you don’t have page caching enabled on the page with the form, and also the “thanks” page.

    Can you describe exactly what happens when you test the form?

    Thread Starter wanasmaalifah

    (@wanasmaalifah)

    Hi, thank you for reaching out.
    While waiting for your answer, I track back all my activities after my form didn’t work out.
    It turns out that, I accidently delete my page where I put the [pdb_record] shortcode.
    :-it was there when I succesfully test my form twice, then somehowe i deleted that page(‘:

    Once i make a new page with just [pdb_record] shortcode on it, The form came out completely fine now.

    It’s really good a lesson for me
    and Thanks on your side sir,
    for creating such an amazing plug-in even for noob person like me.
    (I’m just a beginner self-leaner website editor btw)

    Once again, Thank You so much & Have a great day ahead ??

Viewing 2 replies - 1 through 2 (of 2 total)
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