• Resolved felipens3

    (@felipens3)


    All the other products appear normaly but not this specific product
    The catalog visibility is set to “Store and search”

    I don’t want to re-create the product because it is already well ranked and I’m afraid of losing it.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Tseten a11n

    (@tibetanitech)

    Hi @felipens3!

    Do you mean your product is not visible on your homepage where you have displayed products with category filter? Hopefully, we will find a more simple solution and you wouldn’t have to re-create the product. ??

    To confirm everything is setup correctly for this product “Bico Volcano” can you edit the product and check if the “Product Categories” is assigned correctly? Here is a screenshot for reference, it shouldn’t be uncategorized: https://d.pr/i/17zy3Q.

    Thread Starter felipens3

    (@felipens3)

    Yes it’s assigned correctly, I’ve also tried to change category for this product and still not showing up on any category.

    Thread Starter felipens3

    (@felipens3)

    There are some other products with the same problem
    Everything is updated

    Thread Starter felipens3

    (@felipens3)

    I found out, I don’t know if it’s a problem or I shouldn’t do it.
    The parent product inventory level on products with variations needs to be above the minimum quantity even if you do not use this inventory for anything as you sell the variations and not the parent product.

    Plugin Support Tseten a11n

    (@tibetanitech)

    Hi @felipens3,

    I’m glad you could solve this issue from your end. However, I’m not sure why the product inventory level in parent product needs to be added to display in your product filter.

    Do you need to add the inventory level for the parent product for all the products or is it just specifically for those products which were missing from the filter earlier? May it has some functionality required for the vertical tabs to work and filter correctly.

    We’re facing the same issue in our website.

    All products can be seen on /wp-admin/edit.php?post_type=product, and also on searches, but when we click into a category from the website, the categories are empty or showing just few items.

    Plugin Support Tseten a11n

    (@tibetanitech)

    Hi @usrcm,

    Please create a new forum topic under https://www.ads-software.com/support/plugin/woocommerce/ with a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘particular product doesn’t appear in any category’ is closed to new replies.