• Resolved heinzoellrich

    (@heinzoellrich)


    Good day

    Dont know what I am doing wrong

    I import user with csv import and I can see details are correct on screen with the values I gave in the csv but the mailer that goes out changes the password to something else?

    Also I am then unable to login with either password, not the one send in mailer and also not the one in my csv?

    regards

    heinz

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Javier Carazo

    (@carazo)

    This is really strange. Maybe some other plugin are interacting badly there.

    Anyway, did you follow the documentation about how passwords are managed?

    Passwords (column password and user_pass)A string that contains user passwords. We have different options for this case:

    • If you?create a password column: if cell is empty, password won’t be updated; if cell has a value, it will be used.
    • If you?create a column called user_pass, it will be a hashed password that will be inserted directly in the database. This is the best option to move users with their passwords using the export tool.
    • If you?don’t create a column for passwords (nor user_pass nor password): passwords will be generated automatically.
    • You should not use both columns in the same import

    +1 for getting a password import bug

    Screenshot at https://imgur.com/a/sZ4VdyF shows

    • Panel one – user email received with changed password
    • Panel two – import log showing specified password
    • Panel three – email variable set in mail options template
    • Panel four – CSV import file

    A previous import on 2024-08-05 worked as expected. The only other user plugin running was Members. https://www.ads-software.com/plugins/members/ Tested with plugin disabled and still getting the similar result of a different generated password than the one passed in the CSV.

    WP Version: 6.6.2
    WP Multisite: Yes

    Plugin Author Javier Carazo

    (@carazo)

    I have tried on two different installations and cannot reproduce your problem.

    Besides, it is such a serious problem that with the amount of plugin users this forum should be full if it was a recurring problem.

    I am almost certain that this is a problem created by an external element. Try a completely fresh installation with nothing else and you’ll see.

Viewing 3 replies - 1 through 3 (of 3 total)
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