Password error when creating a new account

  • Hi,

    Since a few days, we have an error when creating directly a new user account from the backend, on our WordPress site (v. 5.6).
    The error is :
    (in french) “Erreur : les mots de passe ne correspondent pas. Veuillez saisir le même mot de passe dans les deux champs.”
    (translated in english) : “Error: Passwords do not match. Please enter the same password in both fields.”

    Your plugin (v. 7.24) being the last I installed, I deactivated it and tried again to create an account, … and it works again!

    So, it seems that your plugin has an issue with WordPress : did you have some similar remarks form other users?
    Can you help to solve this issue?

    Thanks!

    My configuration :

    PHP Version: 7.4.14
    Wordpress Version: 5.6
    Plugin Version: 7.24
    Current Theme: Accelerate Pro Child Theme
    Active Plugins:
    Query Monitor
    ACF Content Analysis for Yoast SEO
    AcyMailing integration for WooCommerce
    AcyMailing
    Ivory Search
    Adherents
    Advanced Ads – Slider
    Advanced Ads
    Advanced Custom Fields
    Akismet Anti-Spam
    amr users plus
    amr users
    Activity Log
    BasePress
    EditorsKit
    Brozzme add plugins thumbnails
    CMP – Coming Soon & Maintenance Plugin
    Code Snippets
    Simple Custom CSS and JS PRO
    Yoast Duplicate Post
    Elementor
    Email Templates
    Enable Media Replace
    Events Manager
    Fluent Forms
    Fluent Forms Pro Add On Pack
    Fluent Forms PDF Generator
    GD Mail Queue
    Genesis Blocks
    GEO my WP
    GMW Add-on – WordPress Users Locator
    Hide Title
    Jetpack by WordPress.com
    Loco Translate
    Manage Notification E-mails
    MaxButtons
    MetaSlider
    Ninja Charts
    Ninja Tables Pro
    Ninja Tables
    Product Visibility by User Role for WooCommerce
    Really Simple SSL
    woo-inquire-us-and-disable-add-to-cart-button
    WooCommerce Side Cart
    Simple Download Monitor
    Events Manager – OpenStreetMaps
    Events Manager – Events / Locations Slider
    Tracking Code Manager
    Ultimate Addons for Gutenberg
    Ultimate Member
    Ultimate Member – Notices
    Ultimate Member – Profile Completeness
    Ultimate Member – reCAPTCHA
    UpdraftPlus – Backup/Restore
    User Role Editor
    User Switching
    W3 Total Cache
    Woo Invoice
    When Last Login
    Widget Shortcode
    WooCommerce Advanced Quantity
    Woo Coming Soon
    WooCommerce Blocks
    Advanced Order Export For WooCommerce
    WooCommerce Conditional Shipping and Payments
    WooCommerce Stripe Gateway
    WooCommerce Shipping & Tax
    WooCommerce
    Yoast SEO
    WP Custom Admin Interface
    Media Library Categories
    WP-Optimize – Clean, Compress, Cache
    WP Rollback
    WP Simple Booking Calendar
    wpForo Advanced Attachments
    wpForo Embeds
    wpForo Polls
    wpForo Private Messages
    wpForo

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter maxelio42

    (@maxelio42)

    For your information, I made a rollback to v. 7.23, and the issue disappears.

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @maxelio42,

    I am not sure what the issue would be, especially if a rollback to version 7.23 resolves the issue. Because the difference between version 7.23 and 7.24 is very small and would not affect this kind of thing. All we did was change the link used in the logout link in the admin toolbar, it wouldn’t affect what you are saying. I am not doubting what you are saying. I just don’t know what I can do to resolve it based on the code changes that have occurred in those 2 versions without running thorough diagnostics on your install.

    Thanks,

    Rich

    (@margaux6514)

    I have exactly the same probleme

    Hi everybody, i had this problem, I just deactivated all if of my plugins and everything has been ok. the problem is located in one of the plugins…

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @devoton,

    I recommend providing your diagnostic information in the plugin settings just so I know what your environment is. If you learn anything more about the issue and how I can repeat it on my end that would be great.

Viewing 5 replies - 1 through 5 (of 5 total)
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