• Hi Team,

    We are the password expiry plugin on the website. We are facing some issue suddenly with the plugin feature. The password expiry feature is not working for the specific user on the website. After resetting the password using the link is looping back to the same password reset page. Can you please guide me to fix this issue.

    Thanks in Advance,
    -Calabe

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Frankie Jarrett

    (@fjarrett)

    I will take a look and see if I can reproduce it myself.

    Plugin Author Frankie Jarrett

    (@fjarrett)

    This issue has been fixed as of v0.6.0 released today. Thanks for reporting it!

    https://www.ads-software.com/plugins/expire-passwords/changelog/

    Thread Starter Johncalabe

    (@johncalabe)

    Hi Frankie,

    As per your suggestion, I have upgraded the plugin to the latest version and the issue was fixed before 2 months and it was working perfectly. But suddenly again this same issue persist on the website. The password expiry feature is not working for the specific user on the website. After resetting the password using the link is looping back to the same password reset page. Can you please guide me to fix this issue.

    Note: We are using the latest version of the plugin on the website.

    Regards,
    -Calabe

    Plugin Author Frankie Jarrett

    (@fjarrett)

    Hi @johncalabe, thanks for the follow-up.

    I’ll need a list of all the active plugins you’re using (and their version) so I can try to replicate the issue myself.

    I’m also assuming you’re running WordPress 4.7.3?

    Thanks.

    Thread Starter Johncalabe

    (@johncalabe)

    Hi Frankie,

    Thank you for your email. Here are the list of plugins and its version that I am using on the website.

    +++

    A5 Custom Login Page Version 2.8.1
    Change WP Mail From Details Version 1.1
    Custom Login URL Version 1.0.2
    Custom Options Plus Version 1.8.1
    Custom Post Type UI Version 1.5.2
    Easy Columns Version v2.1.3
    Easy Table Version 1.6
    Expire Passwords Version 0.6.0
    Google Analytics Version 2.1.2
    Jetpack by WordPress.com Version 4.7.1
    New User Approve Version 1.7.4
    Redirect After Login Version 0.1.5
    Redirection Version 2.5
    Scroll Back to Top Version 1.1.3
    UpdraftPlus – Backup/Restore Version 1.12.35
    User Role Editor Version 4.32.2
    Wordfence Security Version 6.3.5
    WP reCaptcha Integration Version 1.1.11
    WPBakery Visual Composer Version 5.0.1
    WPFront User Role Editor Version 2.13
    +++++

    Yes, I am using WordPress latest version 4.7.3.

    Please guide me to fix this problem.

    Thanks In advance
    -John Calabe

    Plugin Author Frankie Jarrett

    (@fjarrett)

    Thanks @johncalabe, please try deactivating the other plugins (one-by-one) that pertain to users/logins to see if they are the source of a conflict:

    • A5 Custom Login Page
    • Custom Login URL
    • New User Approve
    • Redirect After Login Version
    • User Role Editor
    • WPFront User Role Editor
    Thread Starter Johncalabe

    (@johncalabe)

    Hi Frankie,

    I would like to check with you that is there any option to set password expiry days for a specific user. Or is there a way to test the password expiry immediately.

    Thanks,
    -Calabe

Viewing 7 replies - 1 through 7 (of 7 total)
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