Password Link is Wrong

  • Resolved kb0wwp

    (@kb0wwp)


    6 years, 2 months ago

    The “lost password” link when WooCommerce is active appears to have an extra “amp;” in the URL. With all other plugins disabled, the link looks like this:

    https://mightysparkfood.wpstagecoach.com/my-account/lost-password/?key=m0000000000000000000& id=1

    with an extra “amp;” before the user ID (this forum software will not allow it to be shown so I placed an extra space after it.) If I manually remove that “amp;”, the link works fine. If I disable the WooCommerce plugin, it works fine. It also does not matter what theme is active.

    • This topic was modified 6 years, 2 months ago by kb0wwp.
    • This topic was modified 6 years, 2 months ago by kb0wwp.
    • This topic was modified 6 years, 2 months ago by kb0wwp.
    • This topic was modified 6 years, 2 months ago by kb0wwp.
    • This topic was modified 6 years, 2 months ago by kb0wwp.
    • This topic was modified 6 years, 2 months ago by kb0wwp.
    • This topic was modified 6 years, 2 months ago by kb0wwp.
    • This topic was modified 6 years, 2 months ago by kb0wwp.
    • This topic was modified 6 years, 2 months ago by kb0wwp.

    The page I need help with: [log in to see the link]

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  • Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @kb0wwp

    Thanks for reaching out! I am not able to replicate this problem. Typically issues like this are caused by a theme or plugin conflict. As a first step, try switching back to a default theme like Twenty Seventeen and disable all plugins except for WooCommerce to see if this resolves the issue.

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