Password not saved

  • Resolved ravishi

    (@ravishi)


    3 years, 9 months ago

    I am having an issue where the email account password is not being saved. I type it in, hit Save and the field stays blank both in the Account tab as well as in the Fallback. Then for some reason, it stays saved, just to disappear again after the next save. At times a shorter length of bullets than my password appears. Very weird behaviour.

    • This topic was modified 3 years, 9 months ago by ravishi.
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @ravishi,

    Have you tried in another browser? I’ve not come across this before.

    Kind Regards,
    Tim

    Thread Starter ravishi

    (@ravishi)

    Thanks for the quick response.
    Firefox, Chrome and Edge. I tried in on another site and now I ruined it also, meaning since I tried re-saving, the password doesn’t stay.

    Hi @ravishi,

    That is unusual. Can you paste your Post SMTP diagnostics log here please?

    Kind Regards,
    Tim

    Hi @ravishi,

    We haven’t heard from you in a while, so I’ll mark this thread as resolved. If you have any further questions please feel free to open a new thread, and link to this one.

    Kind Regards,
    Tim

Viewing 4 replies - 1 through 4 (of 4 total)
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