Password Problem .. need help

  • Hi

    i have a single user who i cant change his passwort or reset it..

    i tested it with other new and old users all works fine… but 1 user just can’t reset his password…

    how i can fix that problem ?

Viewing 8 replies - 1 through 8 (of 8 total)

  • You could try one of these methods:

    https://codex.www.ads-software.com/Resetting_Your_Password

    Thread Starter fatjay

    (@fatjay)

    i have a USER not my admin password… only this USER have this problem.. and even as a admin i cant change his password…

    Have you tried taking a look at/changing the user data (phpMyAdmin?) directly from the database?

    Thread Starter fatjay

    (@fatjay)

    no i didnt… but how i can find this users in the whole database of 1000 users.. ?

    You know the user name – and – or the email address? Both of which I assume need to be unique?

    Thread Starter fatjay

    (@fatjay)

    yes.. i do… and yes they are unique

    btw you know how that problem can even happen ?

    is it a common random error in wordpress ?

    To be perfectly honest, I’ve never had it happen, and have no idea what might have caused it.

    [edit] ..OOPS! Sorry about that, middle of a T/Storm and lost power.

    I’m not an SQL guy, but I think either of these queries might put you onto the user’s data.

    select * from ‘wp_users’ where ‘user_nicename’=’username’

    select * from ‘wp_users’ where ‘user_email’=’user@mail_address.com’

    …then if you’re using phpMyAdmin you can probably use the same method described in instructions in the link WPyogi posted to reset the users password and see if that solves the problem or not.

    Or maybe..

    select * from wp_users where user_nicename=’username’

    select * from wp_users where user_email=’mail_address.com’

    I’m not very good with query statements.

Viewing 8 replies - 1 through 8 (of 8 total)
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