Password protection does not work – Plum theme

  • zombiegirl

    (@zombiegirl)


    7 years ago

    I have been trying all day to get this to work, without success.

    I have created a page for giveaways. I made it password protected. I have changed the password 5 times already, but no matter what password I choose, after you enter it and click ENTER it redirects back to the same page. Password: today

    Yes, I clicked OK after I created the password. Yes, I clicked update after I clicked OK.

    I have tried 4 browsers. I have tried a different computer. I have had a friend try on 3 browsers on her computer in another country. We all have the same result, which is that it does not work.

    I have deactivated all the plugins.

    I have NOT tried a new theme because I do not know what to do to save what I have first. I have emailed the theme company (Ink Hive) but I have not heard back yet.

    I do not do coding, so I cannot deal with those types of answers, but I see this problem in the forum quite a bit.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Keith Driscoll

    (@keithdriscoll)

    I tried the password today and can verify it does NOT work.

    You can switch to a WordPress default theme such as Twenty Seventeen just for a moment to test if it works then and verify if it could be a theme issue or not. You may want to use a maintenance mode plugin so visitors are not confused while you test a different theme.

    Thread Starter zombiegirl

    (@zombiegirl)

    I did switch it and then tried the pw in firefox (I usually use Chrome) but it did not work ?? but thank you!!

    Thread Starter zombiegirl

    (@zombiegirl)

    bump. Anyone out there with some suggestions? Has anyone tried a plugin that does the same thing??

Viewing 3 replies - 1 through 3 (of 3 total)
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