password reset email does not contain link

Hi

My existing password will not work and I have sent the reset password mail to myself by hitting the reset password button. When I get the mail it askes me to go to the following address to reset – however there is no address?

This is what I get:-

Someone has requested a password reset for the following account: https://automaticvanhirelondon.co.uk/ Username: vanhirelondon If this was a mistake, just ignore this email and nothing will happen. To reset your password, visit the following address:

But there is no address?????