• Resolved asif-sk

    (@asif-sk)


    Hello,

    When using this plugin on our site the password reset link is not working.

    It gives this error when we click the password reset link received through email:
    Error: Your password reset link appears to be invalid. Please request a new link below.

    We tried saving permalink settings and deactivating other plugins but still the same issue.

Viewing 15 replies - 1 through 15 (of 23 total)
  • can this message be removed?

    • This reply was modified 2 years, 8 months ago by Marutzino.
    Thread Starter asif-sk

    (@asif-sk)

    In my case, password reset does not work. Everytime I clicked password reset link it gives an error saying the reset link is invalid.

    Is it possible to remove all comments that I made with account Marutzini? I cannot do that from my account for some reason…

    Also this message should be removed I continue with another account.

    • This reply was modified 2 years, 8 months ago by Marutzino.
    • This reply was modified 2 years, 8 months ago by Marutzino.

    Here is original message that I made with another account:
    I would like to report bug to same subject also about password reset, it shows admin address that is supposed to be hidden?
    https://domain.com/hiddenadminaddress/?action=lostpassword

    You can hide lost password text by code in functions.php (I use Woody snippets plugin because you can easily on/off code):

    // Remove Lost Password Link
    function vpsb_remove_lostpassword_text ( $text ) {
    if ($text == ‘copy here text from your website which indicate lost password in your language’){$text = ”;}
    return $text;
    }
    add_filter( ‘gettext’, ‘vpsb_remove_lostpassword_text’ );`

    Thanks and sorry @asif-sk to post to your subject but I was just about to post with same subject.`

    With google search “password link always invalid wordpress”

    * Cookies
    * Cache (wordpress)

    I would try to do everything from start with another browser to check if cookies, or clear whole browser cache

    Are you using Woocommerce also?
    https://www.mail-mechanic.com/password-reset-fixes#password-reset-link-invalid

    Plugin Support MaximeWPS

    (@seinomedia)

    Hello all !

    Thanks for using WPS Hide Login !

    @asif-sk are you using a membsership plugin ? This kind of plugin often looks for default login slug to generate its own reset link. If developers team has a filter to solve tis issue, we can add it in the next release of the plugin.

    @binaffitt It’s the way the plugin works. To reach the forgotten password link, you’ve to reach login page before. Then, you already know it. It’s not an issue.

    Thread Starter asif-sk

    (@asif-sk)

    @seinomedia

    We are using Jupiter X theme without any membership or WC plugin. The page builder is elementor.

    @seinomedia Hi! And thanks for reply. With Woocommerce installed if you go to “my-account” page and where you put your account credentials, there is below “forgot your password” link. True that, it is not a bug, it is just something to consider, depending on situation. I might now know how bots found this admin url that was hidden. I just removed that link because my situation in webpage is that users will use same credentials to view hidden content.

    (Is there anyway to delete comments here in this forum, not just edit?)

    Thread Starter asif-sk

    (@asif-sk)

    Any update regarding the issue reported here? Password reset link not working and gives invalid link error.

    Plugin Support MaximeWPS

    (@seinomedia)

    Hello @asif-sk

    I can’t recreate the issue.

    Maybe there is a conflict with the theme or another plugin (security etc…).

    Try do delete the plugin and set it up again.

    I’d like to confirm this is an issue.

    I have this plugin installed on ~12 sites and, as of late, all of them have broken the password reset functionality.

    Any chance we might be able to get a fix for this? I’m happy to provide any additional details as needed.

    Plugin Support MaximeWPS

    (@seinomedia)

    Hello @stephenerdelyi

    A I’v already said, I haven’t any issue like this on my WP tests with WPS Hide Login.

    Try deactivate every plugins except WPS Hide Login to check if the problem still appears. Then, try to delete and set the plugin up again

    Apologies @seinomedia, I was able to determine that this plugin is actually just incompatible with WP Engine altogether. I tested on a brand new site build with WPS installed, and as soon as I enable the plugin, it does not work; however, it works just fine on other hosting platforms. This isn’t terribly surprising considering WP Engine is managed hosting. Anyways, I can’t imagine this fix would be on the plugin side.

    Thanks

    Plugin Support MaximeWPS

    (@seinomedia)

    Hello,

    Ok ! I didn’t know that about WP Engine. Thanks for this information ??

    If anyone is on WP Engine, I finally figured out the fix (after months of trying.)

    You’ll need to get WPE support to add the argument “action=rp” in the Dashboard “Caching > Exclusions”.

    The reset link will then work. It will need to be added to each install that you want this plugin to work on. Unfortunately, there is no global way to set this on all your installs/environments in one place.

    I hope that helps.

Viewing 15 replies - 1 through 15 (of 23 total)
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