• Resolved asif-sk

    (@asif-sk)


    Hello,

    When using this plugin on our site the password reset link is not working.

    It gives this error when we click the password reset link received through email:
    Error: Your password reset link appears to be invalid. Please request a new link below.

    We tried saving permalink settings and deactivating other plugins but still the same issue.

Viewing 8 replies - 16 through 23 (of 23 total)
  • @shonleestudios – thanks a ton! This worked for me as well!

    @gradient9 Cool! I spent a lot of time searching forums unsuccessfully for answers before finally figuring it out, so I’m glad it helped! ??

    Thanks @shonleestudios

    Having WP Engine support via live chat add “action=rp” to the dashboard caching > exceptions worked immediately for the invalid password reset message.

    It has to be set for all sites using WPS Hide Login.

    WPE recommend WPS Hide Login. Seems like they would want to globally fix this, not requiring site-by-site tickets.

    Coop920

    (@coop920)

    Thank you. Also was having issues with WPE

    Linkmeister

    (@linkmeister)

    I have no plugins that have changed or that should affect my password login, but I’m in the same boat as the folks above. I do not have WP-Engine.

    Every time I get an email responding to my request for a new password saying click this link to reset my password I do so and get this error before I even have a chance to put a new password into my installation.

    Error: Your password reset link appears to be invalid. Please request a new link below.

    It is not at all reassuring that this error was reported 7 months ago and another one with the same issue was three YEARS ago and apparently there’s no answer.

    Does no one from WP read these forums?

    I had the same problem and I figured it out. I had the problem with “Critical error” too, so I excluded my custom login URL from redis cache, and found that link https://mysite.tld/myscustomloginurl/?action=lostpassword started to work correctly, password set OK and everything works OK now.

    • This reply was modified 1 year, 10 months ago by @anansi.pro.

    @shonleestudios I was having the same issue and the WPE caching exclusion worked great. Thanks!

    @shonleestudios I can confirm your solution has worked, thank you!

Viewing 8 replies - 16 through 23 (of 23 total)
  • The topic ‘Password reset link invalid’ is closed to new replies.