Password Reset URL In Plain Version Password Reset Emails Not Showing

  • Resolved audiotitan

    (@audiotitan)


    10 years, 2 months ago

    Hello,

    Thank you so much for your plugin. However, it seems that there is a bug in it.

    The password reset url that is meant to be included in password reset email not showing in the plain text version of password reset email. The rest of the standard email shows. Just the password reset link is missing.

    Below is what I see for the plain text version of the password reset email:
    *********************

    Someone requested that the password be reset for the following account:

    https://audiotitan.com/

    Username: audiotitan

    If this was a mistake, just ignore this email and nothing will happen.

    To reset your password, visit the following address:

    —

    Email sent 28/12/2014 @ 7:45 pm
    For any requests, please contact *****@*********.com

    ***********************************

    HTML version of the email is ok and contains the password reset url.

    Regards

    https://www.ads-software.com/plugins/wp-better-emails/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Nicolas Lemoine

    (@nlemoine)

    Hi audiotitan,

    Thanks for pointing out this bug.

    It occurs because of the strip_tags PHP function that removes the reset URL because this URL is surrounded by < and > (better plain text suppor).

    I added the strip_tags function because some people need it to clean emails that are not provided as plain text. I’ll try to find a better approach in a next release.

    Hellonico,

    Have you figured out a way to fix this? Half of my users that have received reset links/emails use plain text in email and can’t see the URL. Can I strip out the strip_tags function entirely, or will this cause a problem?

Viewing 2 replies - 1 through 2 (of 2 total)
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