Pathetic

  • <p>Their customer support is absolutely pathetic. I opted for their lifetime subscription and now regret it badly.</p>
    <p>my website URL is store.castudyweb.com</p>
    <p>They won’t reply for days and days and sometimes even take months to resolve a single issue.</p>
    <p>Absolutely rubbish.</p>

    • This topic was modified 2 years, 4 months ago by devansh1995.
    • This topic was modified 1 year, 11 months ago by devansh1995.
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  • Hello @devansh1995

    Thank you for your feedback, and I regret for any inconvenience this may have caused you.

    I had the opportunity to discuss your ticket and the difficulty you are experiencing with our support team. I believe our team has already contacted you with their findings. The problem you are experiencing is a suspected code conflict.

    While we do our best, it is sometimes difficult for us to provide a quick solution to a third-party plugin/code conflict. Please bear with us and enable our team to help you with this.

    Many thanks.

    Thread Starter devansh1995

    (@devansh1995)

    no. this behavior continues till today.

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