Pathetic Support, No one reply you and waste of money

  • I purchased this plugin and faced multiple issues. sometime it says exceeded the number of activation but actually it was not. Now from last 1 week the plugin is not working, I pinged respective team multiple times and raised ticket as well but no support.

    Seriously this plugin is unstable and for other stay away from this atleast in product for college level this is fine. I don’t negative star rating option else would have given negative rating to this.

    All positive rating looks like given by them to influence people to purchase their unstable product which no one supports

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Nazmul Ahsan

    (@mukto90)

    Hi @chittora,
    Sorry for the inconvenience.

    Could you tell your ticket # so I personally can take a look at this?

    Thanks,
    Nazmul Ahsan
    CEO, codexpert

    Thread Starter chittora

    (@chittora)

    I didnt receive any ticket no. [Order #1989] (October 1, 2019)

    check messenger , I shared you login details as well for both sites.

    https://bigdataonlinetraining.us/
    https://lms.bigdataonlinetraining.us/

    Plugin Author Nazmul Ahsan

    (@mukto90)

    Thanks.
    I’ve added a special note to your ticket. Our support will be back on Monday.

    Thread Starter chittora

    (@chittora)

    what abt today ? you will not fix this ? what is working hrs time ?

    This is pending from last 5 days and you are mentioning that you will support on Monday, Funny.

    Please issue refund and keep your bad plugin with you better I will write custom code instead of putting head with you guys and expecting professional support. My bad to trust your plugin

    @chittora If you do write a custom code that does the similar action, I’d be interested in purchasing this. Please reach out when this happens! Thank you! Good Luck!

    Plugin Support Nazmus Sadat

    (@nazmus5982)

    We can not assure 100% compatibility of our plugin on your website lms.bigdataonlinetraining.us as long as you do not update the WordPress version and pending updates visible in the screenshot. We noticed that our plugin was functioning seamlessly on the other website of your https://bigdataonlinetraining.us/ because it was up to date. Please co-operate by updating all the necessary plugins, login forms, and WordPress version.
    https://prnt.sc/r02ccd

Viewing 6 replies - 1 through 6 (of 6 total)
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