• Resolved kayvee111

    (@kayvee111)


    (apologies in advance for grammar/spelling – I am dyslexic and I try my best!)

    I have a weird issue that i can see in different forums on the forum when searching for this issue – but just no-one quite having the exact same issue

    I am using wordpress 5.32
    I am using next gen 3.2.23

    Gallery path has never been changed from the default – wp-content/gallery/

    however – when new galleries get added on – they are doing weird things

    1 – a gallery folder is being created in my public_html folder – being called the name of the gallery (rather than images going into wp-content/galllery/nameofgallery

    2 – If I do a thumbnail crop – the thubnails now call to seperate folders for each crop that don’t exist at all

    so its like this

    new gallery gets added – lets call it

    Pictures (i check ftp and can see its not went to wp-content/gallery – its went to public_html/Picture)

    I go to add the gallery to a page and want to show this as thumbnails & ask next gen to crop these

    All of the thumbnails show as broken links/no folder get created on the server

    And this path get used for one thubnail

    https://www.sitename.com/844/120x150x100/crop/12efe84fbf411fb7bad2615692315861

    this get used for the next thumbnail

    https://www.sitename.com/845/120x150x100/crop/4d3c36c7b48107c9cf61504e063568d8

    its the weirdest thing ever !

    I am going to try this suggested fix from 2 years ago (but the issue is not quite teh same)

    https://www.ads-software.com/support/topic/nextgen-gallery-image-paths/

    No new functionality/plugin has been added to the site – but I do keep the site software & modules up to date

    Any ideas/suggestions – I am happy to work with code if there is something in any of the core nextgen files that can be changed…

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  • Hello @kayvee111,

    Thank you for reaching us.
    Is it possible for you to check with your hosting provider if the ImageMagick module it’s enabled?

    Please, keep us poted

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