Patience is key

  • I was hired by a company with antiquated systems with many complex parts. Different vendors, software etc.
    I am converting sections from a very old Joomla/Magento platform to WordPress/WooCommerce.
    I did buy the premium plugins and a few extra for the modules on the Joomla site.

    1st impression, “uh oh” as it was a little overwhelming.
    I could have given up, but made sure I communicated clearly to the hosting companies and Frederic’s support team.

    I eventually had to rely more on the support team as server issues arose, and to my joy, they stepped up and made everything happen. Yes, it took a couple back and forths, but that is to be expected. They are in France and I’m in the eastcoast of US, so time zone differences.

    In the end, the migration has been successful and though I am still verifying data it appears to be in order.

    I would recommend the plugin company and request others to realize this can be a complex process, so be patient, and allow support to be involved as need be.

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