Pausing Campaign Once Sent

  • Resolved Divan

    (@divan-web-devine)


    3 years, 8 months ago

    Hi there,

    How can the client pause a campaign, after it has been sent via …/wp-admin/admin.php?page=es_campaigns?

    The client made a mistake and needs to pause and/or cancel the campaign, before it’s sent to all the subscribers.

    Thank you in advance for your feedback

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Asmi Patel

    (@asmipatel)

    Hello @divan-web-devine,

    Please delete the campaign from the Reports screen. Also, since we sent the emails in batches, the batch that is already picked for sending cannot be stopped but the next batch of emails won’t be sent to the remaining subscribers.

    I hope this helps.
    Thank You!

    Thread Starter Divan

    (@divan-web-devine)

    Thank you, Asmi.

    We have tried your suggested route, and it seems like it’s working.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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