Pay Button not working

  • Resolved bgwhite56

    (@bgwhite56)


    4 years, 1 month ago

    I’ve been using WP Easy Pay through my Square account for a couple of years and it’s been great. Now it’s not working.

    My hosting service just upgraded the PHP to 7.4.10. WordPress version is 5.5.1. The “Buy Now” button on my resource page now is inactive. Nothing happens when I click it.

    I am not very technically minded, and getting Easy Pay set up the first time was a bit of a slog for me. I’m not sure how to even diagnose the problem or what to do do fix it.

    Any help would be greatly appreciated!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author WPExperts.io

    (@wpexpertsio)

    Hello @bgwhite56 ,

    You do not need to worry at all. Please open a support ticket on our website and we will help you set it up on priority.

    Thanks

    Were you able to solve this? I just tried to get WPEasyPay working and unfortunately don’t seem to be able to downgrade from 5.5.1.

    wpexpertssupportteam

    (@wpexpertssupportteam)

    Hi @jbob42,

    The issue wasn’t related to our plugin is was a theme’s conflict please create a support ticket on our official website so we can help you on priority.

    Thanks!

    In response to jbob: no, I have not yet been able to get it working yet.

    In response to wpexperts: I opened a support ticket on your official website but I have not yet received a response.

    Plugin Author WPExperts.io

    (@wpexpertsio)

    @brucegwhite

    The ticket was created by Julie White on your behalf but we never heard back from that thread. Kindly, check your email inbox or spam, for our reply.

    Thank you

    Thread Starter bgwhite56

    (@bgwhite56)

    Thank you so much for responding. Julie did not find the email anywhere in her files. Can you possibly re-send it and also send a copy to me? (I help her with the back-end of her website to the best of my limited ability.)

    wpexpertssupportteam

    (@wpexpertssupportteam)

    Hi @bgwhite56,

    We have emailed Julie again and you are also in the cc of that email. Can you please confirm that you received the email?

    Thanks!

    wpexpertssupportteam

    (@wpexpertssupportteam)

    Hi @bgwhite56,

    Due to a lack of activity, we are going to mark this ticket as resolved. If you have any other issues, feel free to open a new ticket.

    Have a great day!

Viewing 8 replies - 1 through 8 (of 8 total)
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