Pay Later and Google/Apple Pay buttons

Hi there,

Just to be sure: Are you using PayPal Payments on your site or another PayPal plugin altogether? I’m as this forum is mainly focused on supporting the core aspects of the WooCommerce plugin itself where this question sounds like it’s linked to a payment gateway.

If you’re unsure, please share a copy of your status report as found under WooCommerce > Status – That’ll give a good overview of what’s installed/active on your site.

Thanks!

Hello @riaanknoetze

thank you for your response. I am not sure… Please find here the status.

I am looking forward to hearing from you

Best regards

Hi @govisola,

Thank you for the additional details. I can confirm you’re using our WooCommerce PayPal Payments plugin. You can write to us on the respective support forum here: https://www.ads-software.com/support/plugin/woocommerce-paypal-payments/.

When you do, kindly answer the following questions to continue where we left off in this thread:

• The Pay Later function is limited to certain countries. You can find the entire list here: https://woocommerce.com/document/woocommerce-paypal-payments/#pay-later-eligibility. I believe you’re in Italy, correct?
• This would help you learn the eligibility and requirements for Italy: https://developer.paypal.com/docs/checkout/pay-later/it/. Can you confirm you’re all set with it?

 if you can check why my dashboard says “Apple Pay is not available on your PayPal seller account.” and “Google Pay is not available on your PayPal seller account.” 

Can you share a screenshot of this message, please?

I also checked the product you linked, and I can see the Google Pay button, however, this one comes from WooPayments, which I see on your System Status Report you also use. You can continue to use the Google and Apple Pay buttons from WooPayments if you have them set up already! There’s no need to enable them on the PayPal side. ??

I hope this helps so far! Looking forward to your reply on a new thread on our PayPal forum!

Cheers!
-OP

Hello @omarfpg

thank you for your answer.

Do I have to answer you here or do I have to open a new ticket in the other forum?

I am in Germany.

Here the screenshot you requested.

I don’t understand what do you mean with this: I also checked the product you linked, and I can see the Google Pay button, however, this one comes from WooPayments, which I see on your System Status Report you also use. You can continue to use the Google and Apple Pay buttons from WooPayments if you have them set up already! There’s no need to enable them on the PayPal side. ??

I am looking forward to hearing from you.

Best regards

Hi @govisola,

Do I have to answer you here or do I have to open a new ticket in the other forum?

Yes, please! Set up a new thread on the PayPal forum, here.

I am in Germany.

Thanks, is your store address set to Germany? If so, then this is the relevant docs for it! https://developer.paypal.com/docs/checkout/pay-later/de/.

I don’t understand what do you mean with this: I also checked the product you linked, and I can see the Google Pay button, however, this one comes from WooPayments, which I see on your System Status Report you also use. You can continue to use the Google and Apple Pay buttons from WooPayments if you have them set up already! There’s no need to enable them on the PayPal side. ??

<span style=”box-sizing: border-box; margin: 0px; padding: 0px;”>I mean, on the product you linked in your first post:?this product, I can see Google Pay when viewing the product on my Laptop.</span> Inspecting the site, I can tell this Google Pay button comes from WooPayments, another payment plugin you’re using on your site; that’s good. We also developed that plugin, so we recommend using it! ?? Please see:

I can also see both Google Pay and Apple Pay when viewing it on my iPhone:

If you already have Google and Apple Pay buttons from WooPayments there’s no need to add them again from PayPal! Would this work for you?

Cheers!
-OP

I appreciate it a lot, @omarfpg

I will open a thread there and I will ask there the questions are not clear.

Best regards