Pay Later message not displayed only on product page (cart and checkout are OK)

  • Hi,

    The Pay Later message is not displayed on the product page. But it is displayed on the cart and checkout pages.

    I found a similar thread without a solution. I checked the documentation mentioned in the thread, but it is not applicable in my case, as I don’t apply minification.

    The theme I’m using is Blocksy.

    Looking forward to your reply.

    My best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Syde Jamie

    (@jamieong)

    Hi @joe16 ,

    Thank you for reaching out to us we are here to help.

    Firstly we would like to take a look at your System Status Report. You can do this by navigating to WooCommerce > Status > Get system report > Copy for support. Please upload the report on our?PrivateBin. After uploading, send us the link, so we can review them in detail.

    If you don’t want to share logs publicly, you can contact us directly for further assistance. You can open a ticket with our service desk. Here’s how you can request support:?Request Support. Please include the URL of this thread in your ticket for reference.

    We look forward to hear from you.

    Best Regards,
    Jamie

    Thread Starter joe16

    (@joe16)

    Hi @jamieong,

    Thank you for your reply.

    I have created a ticket as you have requested.

    Please note that there is an issue with the scroll behavior encountered while submitting the ticket. I had to navigate using TAB and submitted the form using space bar.

    Please let me know if you have received the ticket on your end, as I didn’t get a confirmation by email yet.

    Looking forward to your reply.

    Have a nice day!

    My best regards,

    Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @joe16

    Just to confirm, did you experience the scroll behavior issue specifically in the box on the right side of this page?

    For your reference, we have received your ticket, and you should hear back from us soon.

    Kind Regards,

    Krystian

    Thread Starter joe16

    (@joe16)

    Hello @inpsydekrystian,

    Yes I experienced the issue only in the box on the right side of the page (the box displayed after clicking on “?”). FYI, I’m using Edge.

    Thank you for confirming that you have received the ticket.

    My best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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