Pay later on checkout – Mobile

Hi @ikaroweb!

Do you mind sharing your site’s System Status Report with us?

You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button, then paste it here.

Please feel free to redact any information from your System Status Report that you think should not be shared publicly. ??

Thank you!

### WordPress Environment ###

WC Version: 6.3.1
REST API Version: ? 6.3.1
WC Blocks Version: ? 6.9.0
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.2.1
Log Directory Writable: ?
WP Version: ? 5.9.2 – è disponibile una versione più recente di WordPress (6.0)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: –
Language: it_IT
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.3
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version:
SUHOSIN Installed: –
MySQL Version: 8.0.29-0ubuntu0.20.04.3
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Il tuo server non ha la classe SoapClient attiva – alcuni plugin gateway che usano SOAP potrebbero non funzionare correttamente.
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.3.1
WC Database Prefix: idf_
Dimensione totale database: 118.76MB
Dimensione dati database: 60.03MB
Dimensione indice database: 58.73MB
idf_woocommerce_sessions: Dati: 0.14MB + indice: 0.02MB + motore InnoDB
idf_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
idf_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
idf_woocommerce_order_items: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_woocommerce_order_itemmeta: Dati: 0.06MB + indice: 0.03MB + motore InnoDB
idf_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
idf_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
idf_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
idf_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
idf_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_actionscheduler_actions: Dati: 0.30MB + indice: 0.31MB + motore InnoDB
idf_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_actionscheduler_logs: Dati: 0.23MB + indice: 0.17MB + motore InnoDB
idf_adtribes_my_conversions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_aryo_activity_log: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_berocket_termmeta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_braapf_product_stock_status_parent: Dati: 0.09MB + indice: 0.05MB + motore InnoDB
idf_braapf_product_variation_attributes: Dati: 0.27MB + indice: 0.45MB + motore InnoDB
idf_braapf_term_taxonomy_hierarchical: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
idf_braapf_variable_attributes: Dati: 0.05MB + indice: 0.03MB + motore InnoDB
idf_braapf_variation_attributes: Dati: 0.05MB + indice: 0.03MB + motore InnoDB
idf_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
idf_comments: Dati: 0.08MB + indice: 0.09MB + motore InnoDB
idf_cx_leads: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_duplicator_packages: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_ifso_daily_sessions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_ifso_local_user: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_ms_snippets: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_nf3_action_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_nf3_actions: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_nf3_chunks: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_nf3_field_meta: Dati: 0.06MB + indice: 0.00MB + motore InnoDB
idf_nf3_fields: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_nf3_form_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_nf3_forms: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_nf3_object_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_nf3_objects: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_nf3_relationships: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_nf3_upgrades: Dati: 0.06MB + indice: 0.00MB + motore InnoDB
idf_options: Dati: 6.27MB + indice: 0.25MB + motore InnoDB
idf_pmxe_exports: Dati: 0.38MB + indice: 0.00MB + motore InnoDB
idf_pmxe_google_cats: Dati: 0.39MB + indice: 0.00MB + motore InnoDB
idf_pmxe_posts: Dati: 1.52MB + indice: 0.00MB + motore InnoDB
idf_pmxe_templates: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_pmxi_files: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_pmxi_hash: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_pmxi_history: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_pmxi_images: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_pmxi_imports: Dati: 0.13MB + indice: 0.00MB + motore InnoDB
idf_pmxi_posts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_pmxi_templates: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_postmeta: Dati: 28.56MB + indice: 25.08MB + motore InnoDB
idf_posts: Dati: 4.52MB + indice: 1.27MB + motore InnoDB
idf_rank_math_404_logs: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_rank_math_analytics_gsc: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
idf_rank_math_analytics_objects: Dati: 0.11MB + indice: 0.05MB + motore InnoDB
idf_rank_math_internal_links: Dati: 1.52MB + indice: 1.52MB + motore InnoDB
idf_rank_math_internal_meta: Dati: 0.08MB + indice: 0.00MB + motore InnoDB
idf_rank_math_redirections: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_rank_math_redirections_cache: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_revslider_css: Dati: 0.13MB + indice: 0.02MB + motore InnoDB
idf_revslider_css_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_revslider_layer_animations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_revslider_layer_animations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_revslider_navigations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_revslider_navigations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_revslider_sliders: Dati: 0.05MB + indice: 0.02MB + motore InnoDB
idf_revslider_sliders_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_revslider_slides: Dati: 0.05MB + indice: 0.02MB + motore InnoDB
idf_revslider_slides_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_revslider_static_slides: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_revslider_static_slides_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_sgpb_subscribers: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_sgpb_subscription_error_log: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_snippets: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_term_relationships: Dati: 0.41MB + indice: 0.28MB + motore InnoDB
idf_term_taxonomy: Dati: 0.13MB + indice: 0.13MB + motore InnoDB
idf_termmeta: Dati: 0.42MB + indice: 0.53MB + motore InnoDB
idf_terms: Dati: 0.09MB + indice: 0.09MB + motore InnoDB
idf_tm_taskmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
idf_tm_tasks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_usermeta: Dati: 0.13MB + indice: 0.06MB + motore InnoDB
idf_users: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
idf_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_wc_admin_notes: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_wc_customer_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
idf_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
idf_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
idf_wc_order_product_lookup: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
idf_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
idf_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
idf_wc_product_attributes_lookup: Dati: 0.44MB + indice: 0.50MB + motore InnoDB
idf_wc_product_meta_lookup: Dati: 0.23MB + indice: 0.47MB + motore InnoDB
idf_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_wcpicfi_sessions: Dati: 0.05MB + indice: 0.03MB + motore InnoDB
idf_wdr_order_discounts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_wdr_order_item_discounts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_wdr_rules: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_wpf_filters: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_wpf_meta_keys: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_wpf_meta_values: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_wpf_meta_values_bk: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_wpie_template: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
idf_wps_hit: Dati: 0.02MB + indice: 0.14MB + motore InnoDB
idf_wps_index: Dati: 7.52MB + indice: 16.55MB + motore InnoDB
idf_wps_key: Dati: 0.27MB + indice: 0.20MB + motore InnoDB
idf_wps_object_term: Dati: 3.52MB + indice: 9.09MB + motore InnoDB
idf_wps_object_type: Dati: 0.02MB + indice: 0.08MB + motore InnoDB
idf_wps_query: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_wps_uri: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
idf_wps_user_agent: Dati: 0.02MB + indice: 0.02MB + motore InnoDB

### Post Type Counts ###

acf-field: 10
acf-field-group: 3
attachment: 4526
br_product_filter: 3
customize_changeset: 22
custom_css: 3
cx_widget: 2
ifso_triggers: 2
is_search_form: 1
lswss_gallery: 1
mc4wp-form: 1
meta_data_filter: 1
nav_menu_item: 148
oembed_cache: 2
page: 163
popup: 6
popupbuilder: 5
popup_theme: 8
post: 42
post_grid: 1
post_grid_layout: 1
product: 446
product-feed: 6
product_variation: 1284
revision: 336
shop_coupon: 52
shop_order: 57
team-member: 6
testimonials: 4
wpcf7_contact_form: 5

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (48) ###

Easy Smooth Scroll Links: by PootlePress – 2.23.1
Ivory Search: by Ivory Search – 5.4.5
Campi Personalizzati Avanzati: by Delicious Brains – 5.12.1
Activity Log: by Activity Log Team – 2.8.3
Product Feed Manager for WooCommerce PRO: by RexTheme – 5.2.2
Product Feed Manager for WooCommerce: by RexTheme – 7.1.1
Classic Editor: by Contributori WordPress – 1.6.2
Code Snippets: by Code Snippets Pro – 2.14.3
Contact Form 7 – Dynamic Text Extension: by Chris Mavricos
SevenSpark – 2.0.3

Contact Form 7 Extension For Mailchimp: by Renzo Johnson – 0.5.61
Contact Form 7: by Takayuki Miyoshi – 5.5.6
Coupon X Discount Pop Up Pro: by Premio – 1.2
Duplica pagina: by mndpsingh287 – 4.4.8
Edge Core: by Edge Themes – 1.4
Edge Membership: by Edge Themes – 1.0.2
If-So: by If So Plugin – 1.5.7
WPBakery Page Builder: by Michael M – WPBakery.com – 6.7.0
Loco Translate: by Tim Whitlock – 2.6.2
Logo Showcase with Slick Slider: by InfornWeb – 2.0.4
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.7
Popup Maker: by Popup Maker – 1.16.4
Product Filter for WooCommerce: by XforWooCommerce – 8.3.0
Really Simple CAPTCHA: by Takayuki Miyoshi – 2.1
Really Simple SSL: by Really Simple Plugins – 5.3.2
Slider Revolution: by ThemePunch – 6.4.11
Rank Math SEO PRO: by Rank Math – 3.0.1
Rank Math SEO: by Rank Math – 1.0.85.1
Simple Sticky Add To Cart For WooCommerce Pro: by Solution Box – 1.1.2
Simple Sticky Add To Cart For WooCommerce: by Solution Box – 1.3.8
Trustpilot-reviews: by Trustpilot – 2.5.901
UpdraftPlus – Backup/Ripristino: by UpdraftPlus.Com
DavidAnderson – 1.22.11

Visual Term Description Editor: by Shea Bunge – 1.8.1
WooCommerce Smart COD: by woosmartcod.com – 1.6.1
Widget Options: by Widget Options Team – 3.7.14
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.6.0
Woo Discount Rules PRO 2.0: by Flycart – 2.4.3
Woo Discount Rules: by Flycart – 2.4.3
Variation Images Gallery for WooCommerce Pro: by RadiusTheme – 2.0.1
Variation Images Gallery for WooCommerce: by RadiusTheme – 2.2.1.6
Variation Swatches for WooCommerce Pro: by RadiusTheme – 2.0.1.1
Variation Swatches for WooCommerce: by RadiusTheme – 2.1.1.5
Advanced AJAX Product Filters for WooCommerce: by BeRocket – 1.6.1.5
WooCommerce Conversion Tracking: by weDevs – 2.0.9
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.8
WooCommerce PayPal Payments: by WooCommerce – 1.9.0
WooCommerce PDF Invoices Italian Add-on: by laboratorio d’Avanguardia – 0.7.0.22
WooCommerce: by Automattic – 6.3.1 (aggiornamento alla versione 6.6.1 disponibile)
Importatore WordPress: by wordpressdotorg – 0.7

### Inactive Plugins (5) ###

Facebook for WooCommerce: by Facebook – 2.6.12
iThemeland Free Gifts For Woo Lite: by iThemelandco – 1.7.1
Popup Builder: by Sygnoos – 4.1.4
Product Filter for WooCommerce: by XforWooCommerce – 8.1.1
Simple Sticky Add To Cart For WooCommerce: by Solution Box – 1.3.9

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: ?
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #5100 – /shop/
Carrello: #5 – /carrello/
Pagamento: #5101 – /checkout/
Il mio account: #5102 – /account-utente/
Termini e condizioni: ? La visibilità della pagina dovrebbe essere pubblica

### Theme ###

Name: Sovereign Child
Version: 1.0.1
Author URL: https://themeforest.net/user/edge-themes
Child Theme: ?
Parent Theme Name: Sovereign
Parent Theme Version: 1.7
Parent Theme Author URL: https://themeforest.net/user/edge-themes
WooCommerce Support: ?

### Templates ###

Archive Template: Il tuo tema ha il file woocommerce.php
non potrai sovrascrivere il template personalizzato woocommerce/archive-product.php poiché woocommerce.php ha priorità su archive-product.php. Questo serve a prevenire problemi di visualizzazione.

Overrides: test-child/woocommerce/archive-product.php
test/woocommerce/content-product.php
test/woocommerce/global/quantity-input.php
test-child/woocommerce/loop/loop-end.php
test-child/woocommerce/loop/orderby.php
test-child/woocommerce/loop/pagination.php
test-child/woocommerce/loop/result-count.php
test/woocommerce/product-searchform.php
test-child/woocommerce/single-product/add-to-cart/variable.php versione 3.5.5 è obsoleta. La versione attuale è 6.1.0
test-child/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php versione 2.5.0 è obsoleta. La versione attuale è 3.4.0
test-child/woocommerce/single-product/add-to-cart/variation.php
test-child/woocommerce/single-product/meta.php
test-child/woocommerce/single-product/price.php
/home/test/public_html/test/wp-content/plugins/woo-product-variation-gallery/templates/product-images.php
/home/test/public_html/test/wp-content/plugins/woo-product-variation-gallery/templates/product-thumbnails.php
test-child/woocommerce/single-product/title.php
test-child/woocommerce/taxonomy-product-cat.php

Outdated Templates: ?

Scopri come aggiornare

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: IT
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –

### Action Scheduler ###

Complete: 481
Oldest: 2022-04-01 07:21:37 +0000
Newest: 2022-07-05 09:13:55 +0000

Pending: 20
Oldest: 2022-07-05 09:20:57 +0000
Newest: 2022-07-08 09:12:28 +0000

Failed: 278
Oldest: 2021-09-16 11:10:39 +0000
Newest: 2021-11-24 14:29:39 +0000

### Status report information ###

Generated at: 2022-07-12 06:50:10 +00:00

Hi @ikaroweb !

Thank you for sharing that ??

Looking at your site’s System Status Report I can see that the plugin is up to date and there are no major issues however, you do have a lot of template overrides.

Can you please create a staging site and switch to a default theme like Storefront to check whether the button displays correctly there?

Thank you!

Hi @rdeari ,

i saw inside the css of plugin that there is this code that hide the button:

@media only screen and (min-width: 75px) and (max-width: 300px){
.paypal-button-row.paypal-button-layout-horizontal.paypal-button-number-multiple.paypal-button-number-1{
         display:none;
}
}

@media only screen and (min-width: 150px) and (max-width: 300px){
.paypal-button-row.paypal-button-layout-horizontal.paypal-button-number-multiple.paypal-button-number-1 {
    display:none;
}
}

@media only screen and (min-width: 200px) and (max-width: 300px)
.paypal-button-row.paypal-button-layout-horizontal.paypal-button-number-multiple.paypal-button-number-1 {
    display:none;
	}
}

• This reply was modified 2 years, 4 months ago by ikaroweb.

Hi @ikaroweb,

Thanks for getting back to us.

i saw inside the css of plugin that there is this code that hide the button

On which CSS file do you see that code? It must come from your theme as I’ve checked the CSS folder of the plugin (woocommerce-gateway-paypal-express-checkout\assets\css) and the wc-gateway-ppec-frontend.css file does not include that code.

Can you temporarily switch the theme to Storefront as advised above by Raif and let us know if it’s still behaving the same way on mobile?

Cheers.

Hi @rainfallnixfig ,

I’ve tried Storefront and still behaving the same issue on mobile.

I’ve founded the css with inspect code on the paypal button in the checkout page.

Hi @ikaroweb!

Can you please share with us your site’s domain? I’d like to take a look at the issue you are describing and it will also enable us to check the exact CSS lines that you are mentioning above.

Thank you!

Hi @rdeari!

It’s a private site so..

Can i send you the link via email or DM.

Let me know.

Thanks

Hi @ikaroweb

Since this is a public forum, everyone can step in to help and not only plugin support staff. For this reason, we do not provide private email addresses for support.

If you would prefer private support to have someone troubleshoot your site, we’d recommend reaching out to hire one of the vetted WooCommerce developers here: https://woocommerce.com/customizations/

If you’d wish to share the URL but not directly on the forums, feel free to use tools like https://pastebin.com/ or even Google Docs where you can control the visibility or even delete the URL, depending on the tool.

Hi,
I’ve solved by myself.

Best.

Hi @ikaroweb

I’ve solved by myself.

Glad to hear that, this is optional, you can share the solution so that anyone else interested in this topic will be able to learn.

Thanks.

I’ve enabled the paypal button only inside the checkout ??