Payment bugs

  • Resolved biwem

    (@biwem)


    3 years ago

    Dear Sirs,

    We found with the developers of yithemes, producers of the Multivendor plugin, that your PayPal Payments plugin generates a Bug that does not allow you to create sub-orders for the Multivendor platform, in this way the sellers who operate on our site cannot see their orders. in their Backend. I quote what the yithemes developers have just written to us: “This is a plausible situation because it could happen that the multi vendor plugin is running its code, it creates everything and just before saving on the database it is interrupted by the payment gateway.

    Unfortunately, in relation to this issue, you should contact the authors of PayPal Payments ”

    Please check with the yithemes developers and let us know as soon as possible.

    Greetings

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @biwem,

    We’d like to learn more about the issue you experience with the multivendor plugin. We haven’t done any dedicated compatibility testing with this, so we would need a bit more context about the nature of the conflict.
    A copy of your system report already helps us a lot:
    WooCommerce > Status > Get system report > Copy for support
    You can share it either here in the forums or privately with us from here:
    https://paypal.inpsyde.com/docs/request-support/
    If you open an internal support ticket with us, then we could also provide you with a new test version as soon as we have a better idea what the cause.
    Thanks!

    Kind regards,
    Niklas

    Thread Starter biwem

    (@biwem)

    Hi Inpsyde Niklas, Thank you for answering me … I have now sent you a ticket as per your request at the link indicated .. I have also entered the reference email, I await your feedback, in case you need to contact one of the developers of the MultiVendor plugin of the company yithemes, let me know if you need a hand in contacting them, we have an open ticket with them. Thank you very much, bye

    schnittverhext

    (@schnittverhext)

    Hi there,

    I have the same problem on my website, is there already a solution?

    Many thanks in advance

    Hi there,

    is there already a solution?

Viewing 4 replies - 1 through 4 (of 4 total)
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