• Resolved lucacarotenutobabacomarket

    (@lucacarotenutobabacomarket)


    Hello,
    I’m using your plugin to manage payments on our website.
    During the last few days we are experiencing issues with payments that are declined by our customers’ banks due to the transaction not being compliant with PSD2 directives.

    Currentily we are running the latest version of WooCommerce, WooCoommerce Subscriptions and WooCoommerce Gateway Stripe.

    Stripe support suggested it may be a matter of Stripe API version not being the latest (the plugin uses version 2019-09-09).

    Do you have any suggestions?

    Regards,
    Luca

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @lucacarotenutobabacomarket

    Could you please share a copy of your site’s System Status?

    You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    Once you’ve done that, paste it here in your response.

    Thank you!

    Thread Starter lucacarotenutobabacomarket

    (@lucacarotenutobabacomarket)

    Hi @chiape
    thanks for your reply.

    Here is the system report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://babacomarket.com
    Site address (URL): https://babacomarket.com
    WC Version: 6.2.1
    REST API Version: ? 6.2.1
    WC Blocks Version: ? 6.7.3
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.1.0
    Log Directory Writable: ?
    WP Version: 5.9.1
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: it_IT
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.28
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1l-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.0.0
    WC Database Prefix: wpv1_
    Dimensione totale database: 2308.49MB
    Dimensione dati database: 1409.40MB
    Dimensione indice database: 899.09MB
    wpv1_woocommerce_sessions: Dati: 4.02MB + indice: 0.06MB + motore InnoDB
    wpv1_woocommerce_api_keys: Dati: 0.05MB + indice: 0.03MB + motore InnoDB
    wpv1_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpv1_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    wpv1_woocommerce_order_items: Dati: 14.52MB + indice: 7.28MB + motore InnoDB
    wpv1_woocommerce_order_itemmeta: Dati: 147.69MB + indice: 82.20MB + motore InnoDB
    wpv1_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    wpv1_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpv1_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpv1_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpv1_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpv1_woocommerce_payment_tokens: Dati: 0.47MB + indice: 0.20MB + motore InnoDB
    wpv1_woocommerce_payment_tokenmeta: Dati: 1.52MB + indice: 1.97MB + motore InnoDB
    wpv1_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpv1_actionscheduler_actions: Dati: 28.56MB + indice: 26.89MB + motore InnoDB
    wpv1_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpv1_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpv1_actionscheduler_logs: Dati: 21.20MB + indice: 14.25MB + motore InnoDB
    wpv1_check_pincode_p: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
    wpv1_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpv1_comments: Dati: 110.64MB + indice: 74.17MB + motore InnoDB
    wpv1_giftcard_delivery: Dati: 0.08MB + indice: 0.00MB + motore InnoDB
    wpv1_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpv1_lmfwc_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpv1_lmfwc_generators: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpv1_lmfwc_licenses: Dati: 0.08MB + indice: 0.00MB + motore InnoDB
    wpv1_lmfwc_licenses_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpv1_mailchimp_carts: Dati: 1.02MB + indice: 0.00MB + motore InnoDB
    wpv1_mailchimp_jobs: Dati: 1.13MB + indice: 0.00MB + motore InnoDB
    wpv1_ms_snippets: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpv1_options: Dati: 6.42MB + indice: 1.19MB + motore InnoDB
    wpv1_pincode_setting_p: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpv1_popularpostsdata: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpv1_popularpostssummary: Dati: 60.58MB + indice: 66.67MB + motore InnoDB
    wpv1_popularpoststransients: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpv1_postmeta: Dati: 436.98MB + indice: 535.66MB + motore InnoDB
    wpv1_posts: Dati: 39.52MB + indice: 16.00MB + motore InnoDB
    wpv1_revslider_css: Dati: 0.13MB + indice: 0.00MB + motore InnoDB
    wpv1_revslider_layer_animations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpv1_revslider_navigations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpv1_revslider_sliders: Dati: 0.08MB + indice: 0.00MB + motore InnoDB
    wpv1_revslider_slides: Dati: 0.19MB + indice: 0.00MB + motore InnoDB
    wpv1_revslider_static_slides: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpv1_sbi_feeds: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpv1_sbi_feed_caches: Dati: 0.11MB + indice: 0.02MB + motore InnoDB
    wpv1_sbi_instagram_feeds_posts: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpv1_sbi_instagram_feed_locator: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpv1_sbi_instagram_posts: Dati: 0.50MB + indice: 0.00MB + motore InnoDB
    wpv1_sbi_sources: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpv1_smush_dir_images: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpv1_snippets: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpv1_termmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpv1_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpv1_term_relationships: Dati: 0.08MB + indice: 0.02MB + motore InnoDB
    wpv1_term_taxonomy: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpv1_tm_taskmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpv1_tm_tasks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpv1_usermeta: Dati: 49.58MB + indice: 37.77MB + motore InnoDB
    wpv1_users: Dati: 2.52MB + indice: 4.53MB + motore InnoDB
    wpv1_wcs_payment_retries: Dati: 1.52MB + indice: 0.17MB + motore InnoDB
    wpv1_wczp_postcode: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpv1_wc_admin_notes: Dati: 0.05MB + indice: 0.00MB + motore InnoDB
    wpv1_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpv1_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpv1_wc_customer_lookup: Dati: 1.52MB + indice: 0.86MB + motore InnoDB
    wpv1_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpv1_wc_order_coupon_lookup: Dati: 1.52MB + indice: 1.88MB + motore InnoDB
    wpv1_wc_order_product_lookup: Dati: 8.52MB + indice: 7.05MB + motore InnoDB
    wpv1_wc_order_stats: Dati: 6.52MB + indice: 6.55MB + motore InnoDB
    wpv1_wc_order_tax_lookup: Dati: 4.52MB + indice: 5.03MB + motore InnoDB
    wpv1_wc_product_meta_lookup: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
    wpv1_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpv1_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpv1_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpv1_wc_webhooks: Dati: 0.20MB + indice: 0.09MB + motore InnoDB
    wpv1_wc_zapier_history: Dati: 0.19MB + indice: 0.00MB + motore InnoDB
    wpv1_wpforms_tasks_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpv1_wpmailsmtp_debug_events: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpv1_wpmailsmtp_tasks_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpv1_wpml_mails: Dati: 449.05MB + indice: 0.00MB + motore InnoDB
    wpv1_wpr_rucss_resources: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    wpv1_wpr_rucss_used_css: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    wpv1_yith_wcwl: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpv1_yith_wcwl_lists: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpv1_yoast_indexable: Dati: 6.52MB + indice: 6.78MB + motore InnoDB
    wpv1_yoast_indexable_hierarchy: Dati: 0.47MB + indice: 0.73MB + motore InnoDB
    wpv1_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpv1_yoast_primary_term: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpv1_yoast_seo_links: Dati: 0.06MB + indice: 0.03MB + motore InnoDB
    wpv1_yoast_seo_meta: Dati: 0.06MB + indice: 0.00MB + motore InnoDB
    
    ### Post Type Counts ###
    
    acf-field: 78
    acf-field-group: 6
    attachment: 568
    boxzilla-box: 4
    custom_css: 1
    customize_changeset: 2
    elementor_library: 1
    footers: 1
    imperfezione: 5
    iubenda_form: 2
    mc4wp-form: 1
    nav_menu_item: 35
    page: 33
    post: 135
    postman_sent_mail: 3
    prodotto_slowfood: 6
    product: 42
    product_variation: 16
    produttore: 7
    revision: 1516
    saswp: 1
    shop_coupon: 7182
    shop_order: 60337
    shop_order_refund: 1013
    shop_subscription: 8809
    sp_pc_shortcodes: 1
    sp_wp_carousel: 1
    vc_grid_item: 4
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (56) ###
    
    Query Monitor: by John Blackbourn – 3.8.2
    WooCommerce Pixel Manager: by SweetCode – 1.14.3
    Template Library and Redux Framework: by Extendify – 4.3.11
    Ultimate Addons for WPBakery Page Builder: by Brainstorm Force – 3.18.0
    Campi Personalizzati Avanzati: by Delicious Brains – 5.12
    Babaco Checkout Manager: by Ferdinando Bocca – 1.0.0
    Babacomarket Features: by Luca Carotenuto – 1.0.0
    Boxzilla - Exit Intent: by ibericode – 1.0.2
    Boxzilla - MailChimp integration: by ibericode – 1.1.3
    Boxzilla: by ibericode – 3.2.25
    Classic Editor: by Contributori WordPress – 1.6.2
    Custom Post Type UI: by WebDevStudios – 1.10.2
    Disable Comments: by WPDeveloper – 2.3.3
    Facebook for WooCommerce: by Facebook – 2.6.10
    Farmvilla Theme Plugins: by Blicca Themes – 1.0.2
    Flexible Checkout Fields: by WP Desk – 3.2.1
    Hotjar: by Hotjar – 1.0.12
    Smash Balloon Instagram Feed: by Smash Balloon – 6.0.4
    Cookie and Consent Solution for the GDPR & ePrivacy: by iubenda – 2.5.91
    WPBakery Page Builder: by Michael M - WPBakery.com – 5.7
    Kadence WooCommerce Email Designer: by Kadence WP – 1.4.10
    License Manager for WooCommerce: by wpexpertsio – 2.2.5
    Loco Translate: by Tim Whitlock – 2.5.8
    Mailchimp for WooCommerce: by Mailchimp – 2.5.4
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
    Metorik Helper: by Metorik – 1.5.1
    Multiple Post Thumbnails: by Chris Scott – 1.7
    Richpanel for WooCommerce: by Richpanel – 2.3.1
    Simple Banner: by Ryan Petersen – 2.11.0
    User Switching: by John Blackbourn & contributors – 1.5.8
    WebP Converter for Media: by Mateusz Gbiorczyk – 4.2.2
    Woocommerce check pincode/zipcode for shipping: by phoeniixx – 1.5.7
    WooCommerce Stripe Gateway: by WooCommerce – 6.2.0
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.8
    WooCommerce Order Delivery: by Themesquad – 1.9.6
    WooCommerce Subscriptions: by WooCommerce – 4.0.2
    WooCommerce Zapier: by OM4 Software – 2.3.0
    WooCommerce: by Automattic – 6.2.1
    WordPress Popular Posts: by Hector Cabrera – 5.5.1
    Yoast SEO: by Team Yoast – 18.2
    WordPress Starter: by SiteGround – 1.1.7
    Asset CleanUp Pro: Page Speed Booster: by Gabe Livan – 1.2.0.6
    Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.5
    WordPress Carousel Pro: by ShapedPlugin – 3.1.6
    WP Crontrol: by John Blackbourn & crontributors – 1.12.0
    WP Mail SMTP: by WPForms – 3.3.0
    WP Override Translations: by Vincenzo Luongo – 1.4.0
    WP Rocket: by WP Media – 3.10.8
    Smush: by WPMU DEV – 3.9.5
    WPForms Lite: by WPForms – 1.7.2.1
    Advanced Order Export For WooCommerce (Pro): by AlgolPlus – 3.1.4
    Code Snippets: by Code Snippets Pro – 2.14.3
    Contact Form 7: by Takayuki Miyoshi – 5.5.6
    Duplicate Post Page Menu & Custom Post Type: by Inqsys Technology – 2.0.0
    Importatore WordPress: by wordpressdotorg – 0.7
    WP Database Backup: by Prashant Walke – 5.8.3
    
    ### Inactive Plugins (2) ###
    
    Index WP MySQL For Speed: by Oliver Jones
    Rick James – 1.4.3
    
    WP Mail Logging: by Wysija – 1.10.4
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    Asset CleanUp Pro: Plugin Filtering: by Gabriel Livan – 1.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #125 - /le-box/
    Carrello: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Cassa: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    Il mio account: #145 - /my-account/
    Termini e condizioni: #732 - /termini-e-condizioni/
    
    ### Theme ###
    
    Name: Farmvilla Organic Theme Child
    Version: 1.8
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Farmvilla Organic Theme
    Parent Theme Version: 1.2.7
    Parent Theme Author URL: https://themeforest.net/user/bliccaThemes
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: farmvilla-organic-theme-child/woocommerce/cart/cart-totals.php
    farmvilla-organic-theme-child/woocommerce/cart/cart.php versione 3.5.0 è obsoleta. La versione attuale è 3.8.0
    farmvilla-organic-theme-child/woocommerce/cart/shipping-calculator.php versione 3.5.0 è obsoleta. La versione attuale è 4.0.0
    farmvilla-organic-theme-child/woocommerce/checkout/form-checkout.php
    farmvilla-organic-theme-child/woocommerce/checkout/review-order.php versione 3.8.0 è obsoleta. La versione attuale è 5.2.0
    farmvilla-organic-theme-child/woocommerce/checkout/thankyou.php
    farmvilla-organic-theme-child/woocommerce/content-product.php
    farmvilla-organic-theme-child/woocommerce/emails/customer-processing-order.php
    farmvilla-organic-theme-child/woocommerce/emails/customer-refunded-order.php
    farmvilla-organic-theme-child/woocommerce/emails/email-order-details.php
    farmvilla-organic-theme-child/woocommerce/global/quantity-input.php versione 3.4.0 è obsoleta. La versione attuale è 4.0.0
    farmvilla-organic-theme-child/woocommerce/loop/loop-end.php
    farmvilla-organic-theme-child/woocommerce/loop/price.php
    farmvilla-organic-theme-child/woocommerce/myaccount/form-edit-address.php
    farmvilla-organic-theme-child/woocommerce/myaccount/form-login.php versione 3.6.0 è obsoleta. La versione attuale è 4.1.0
    farmvilla-organic-theme-child/woocommerce/myaccount/my-account.php
    farmvilla-organic-theme-child/woocommerce/myaccount/my-address.php
    farmvilla-organic-theme-child/woocommerce/myaccount/my-orders.php
    farmvilla-organic-theme-child/woocommerce/order/order-details-item.php versione 3.7.0 è obsoleta. La versione attuale è 5.2.0
    farmvilla-organic-theme-child/woocommerce/order/order-details.php versione 3.7.0 è obsoleta. La versione attuale è 4.6.0
    farmvilla-organic-theme-child/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
    farmvilla-organic-theme-child/woocommerce/single-product/price.php
    farmvilla-organic-theme-child/woocommerce/single-product/product-image.php
    farmvilla-organic-theme-child/woocommerce/single-product/product-thumbnails.php
    farmvilla-organic-theme-child/woocommerce/single-product/related.php
    farmvilla-organic-theme-child/woocommerce/single-product/short-description.php
    farmvilla-organic-theme-child/woocommerce/single-product/tabs/tabs.php versione 2.4.0 è obsoleta. La versione attuale è 3.8.0
    farmvilla-organic-theme-child/woocommerce/single-product/title.php
    farmvilla-organic-theme-child/woocommerce/single-product.php
    
    Outdated Templates: ?
    					
    					
    						Scopri come aggiornare
    
    ### Subscriptions ###
    
    WCS_DEBUG: ? No
    Subscriptions Mode: ? Live
    Subscriptions Live URL: https://babacomarket.com
    Subscriptions Template Theme Overrides: farmvilla-organic-theme-child/woocommerce/emails/cancelled-subscription.php
    farmvilla-organic-theme-child/woocommerce/emails/customer-completed-renewal-order.php
    farmvilla-organic-theme-child/woocommerce/emails/email-order-details.php
    farmvilla-organic-theme-child/woocommerce/emails/on-hold-subscription.php
    farmvilla-organic-theme-child/woocommerce/emails/subscription-info.phpversion 2.6.0 is out of date. The core version is 3.0.4
    farmvilla-organic-theme-child/woocommerce/myaccount/related-subscriptions.php
    farmvilla-organic-theme-child/woocommerce/myaccount/view-subscription.php
    farmvilla-organic-theme-child/woocommerce/single-product/add-to-cart/variable-subscription.php						? Learn how to update
    
    Subscription Statuses: draft: 4
    trash: 1
    wc-active: 2260
    wc-pending-cancel: 1
    wc-pending: 4
    wc-on-hold: 2840
    wc-cancelled: 3699
    
    WooCommerce Account Connected: ? Yes
    Active Product Key: ? No
    Custom Retry Rules: ? No
    Custom Retry Rule Class: ? No
    Custom Raw Retry Rule: ? No
    Custom Retry Rule: ? No
    Retries Migration Status: ? Completed
    Report Cache Enabled: ? Yes
    Cache Update Failures: ? 0 failure
    
    ### Store Setup ###
    
    Country / State: Italia — Milano
    
    ### Subscriptions by Payment Gateway ###
    
    other: wc-cancelled: 1
    Stripe: draft: 4
    trash: 1
    wc-active: 2144
    wc-cancelled: 3540
    wc-on-hold: 2688
    wc-pending: 3
    
    Stripe SEPA Direct Debit: wc-active: 116
    wc-cancelled: 157
    wc-on-hold: 149
    wc-pending-cancel: 1
    
    ### Payment Gateway Support ###
    
    Stripe: products
    refunds
    tokenization
    add_payment_method
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    multiple_subscriptions
    
    Stripe SEPA Direct Debit: products
    refunds
    tokenization
    add_payment_method
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    multiple_subscriptions
    
    ### Action Scheduler ###
    
    Operazione annullata: 19
    Oldest: 2022-02-01 15:17:02 +0000
    Newest: 2022-02-28 00:05:18 +0000
    
    Completato: 83.879
    Oldest: 2022-01-31 08:02:51 +0000
    Newest: 2022-03-02 09:36:29 +0000
    
    Operazione non riuscita: 171
    Oldest: 2021-02-28 11:12:59 +0000
    Newest: 2022-02-28 00:08:44 +0000
    
    In attesa: 2.324
    Oldest: 2022-03-02 13:21:20 +0000
    Newest: 2022-11-02 02:00:00 +0000
    
    ### Order Delivery ###
    
    Minimum working days: 2
    Shipping days: Sunday
    		 Enabled: ?
    		 Cut-off time: -
    	       Monday
    		 Enabled: ?
    		 Cut-off time: -
    	       Tuesday
    		 Enabled: ?
    		 Cut-off time: -
    	       Wednesday
    		 Enabled: ?
    		 Cut-off time: -
    	       Thursday
    		 Enabled: ?
    		 Cut-off time: -
    	       Friday
    		 Enabled: ?
    		 Cut-off time: -
    	       Saturday
    		 Enabled: ?
    		 Cut-off time: -
    Checkout location: After additional fields
    Checkout options: calendar
    Delivery ranges: Default
    		   Range: 0 - 0
    		   Shipping methods: -
    Delivery days: Sunday
    		 Enabled: ?
    		 No of orders: 0
    		 Shipping methods: all
    		 Time frames: ?
    	       Monday
    		 Enabled: ?
    		 No of orders: 0
    		 Shipping methods: all
    		 Time frames: ?
    	       Tuesday
    		 Enabled: ?
    		 No of orders: 0
    		 Shipping methods: all
    		 Time frames: ?
    	       Wednesday
    		 Enabled: ?
    		 No of orders: 0
    		 Shipping methods: all
    		 Time frames: ?
    	       Thursday
    		 Enabled: ?
    		 No of orders: 0
    		 Shipping methods: all
    		 Time frames: ?
    	       Friday
    		 Enabled: ?
    		 No of orders: 0
    		 Shipping methods: all
    		 Time frames: ?
    	       Saturday
    		 Enabled: ?
    		 No of orders: 0
    		 Shipping methods: all
    		 Time frames: ?
    Max delivery days: 90
    Delivery fields: required
    Enable local pickup: ?
    Limit delivery of order renewals: ?
    Overrides: farmvilla-organic-theme-child/woocommerce/checkout/form-delivery-date.php versione 1.5.0 è obsoleta. La versione attuale è 1.9.5,farmvilla-organic-theme-child/woocommerce/emails/email-delivery-date.php
    Outdated Templates: ? Scopri come aggiornare
    
    ### WooCommerce Zapier ###
    
    Database Version: ? 14
    Detailed Logging Enabled: No
    Legacy Mode Disabled: ? Yes
    SSL: ? Yes
    REST API Authentication Key(s): ? 91
    Task History Record Count: ? 1235
    Webhook #2398: WooCommerce Zapier
    - Status: active
    - Trigger: order.created
    - Delivery Count: 1184
    Deleted Webhook Delivery Count: 51
    
    ### Status report information ###
    
    Generated at: 2022-03-02 10:36:34 +01:00
    

    Thanks!

    Plugin Support Paulo P – a11n

    (@paulostp)

    Hello,

    Thanks for writing back and sharing the system report!

    Please contact us at WooCommerce.com > My Account > Support.

    You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Thread Starter lucacarotenutobabacomarket

    (@lucacarotenutobabacomarket)

    Hi,
    thanks for your reply.

    I just submitted the ticket to woocommerce support.

    Regards,
    Luca

    Glad to hear that.

    Hopefully, you’ll receive a response from our team soon. If you have any further questions, I recommend creating a new thread.

    Best.

Viewing 5 replies - 1 through 5 (of 5 total)
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