Payment deposit and payout issue

  • Resolved jacobrblocker

    (@jacobrblocker)


    3 years, 7 months ago

    My deposits where suspended for while after getting the suspension taken off I have an estimated date for the next deposit as last month. It’s been almost a week and nothing has changed. The next deposit amount is also very low compared to my available amount. I’ve had some pending balances after getting the suspension removed and it just went into my available balance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @jacobrblocker,

    It seems that this is an issue with a payment gateway rather than the core WooCommerce plugin that we support here.

    So that we can guide you further on where to get assistance, which payment gateway/platform had imposed the suspension? You will want to get in touch with their support team.

    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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