payment description in stripe dashboard

Hi @tommyd17,

It looks like your use of sprintf is incorrect. When using sprintf you must include placeholders for each argument. Notice you only have one placeholder in your format but you’re passing 3 arguments. It should look like:

sprintf('Order %s for %s %s', $order->get_order_number(), $order->get_billing_first_name(), $order->get_billing_last_name());

Kind Regards,

Hi,
thanks for your message!

I implemented the code but still the default value is showing in stripe for my test orders (Order # from Store name). I also tried with a text only string, but it is not working as well.

Could you check it out here: https://staging.hummels-krapferl.at/shop
You can make a test order if that helps, I activated test mode in stripe
Is the code bypassed somehow or how can I solve this issue?

Thanks, Tom

Hi @tommyd17,

It works for me when I test in my development environment. Make sure you’re adding it to the functions.php of your active theme. That could be a child theme.

Your code is most likely being bypassed.

Kind Regards,

Hi,

I added the code

add_filter('wc_stripe_payment_intent_args', function($args, $order){
    $args['description'] = sprintf('Order %s von %s %s', $order->get_order_number(), $order->get_billing_first_name(), $order->get_billing_last_name());
    return $args;
}, 10, 2);

to my active hello elementor theme -> no other custom code snippets in the functions.php!
Also deactivated all plugins, but WooCommerce and Stripe for WooCommerce.

The value is still not right in stripe.
Could I provide you with wp-admin to check this out for me? Or do I need to set anything else?

Thanks, tom

Hi @tommyd17

This looks to be an issue with your code being bypassed and is not a plugin issue.

I recommend seeing if you need to do anything differently since you’re using Elementor. They may have a different process for adding custom code snippets.

Kind regards

Hi,

I switched theme to storefront and added the code there – still no luck.

Thanks, Tom

Add a log statement to your code and if no log entry is created you’ll know your code isn’t being called.

Okay I tried that but there is no log.
How can I prevent the code from being bypassed?

Thanks!

@tommyd17,

The answer to that question depends on a lot of factors. I recommend you search for some stackoverflow threads or similar to see if others had custom code being bypassed.

The Stripe plugin is not the reason your code is bypassed so I can’t really say for sure why that’s happening.

Kind Regards,