Payment entry isn't created

  • Resolved luckydays

    (@luckydays)


    8 years, 11 months ago

    Hello YITHEMES,

    Thanks for the plugin.
    It seems really to meet our needs. Nonetheless we’re facing with a pretty strange issue for the moment.
    Really looking forward for your assist with this.

    So, due to your documentation:

    Now the commission will change its state in “Pending”, and the new entry will be created in the “Payments” tab. Only after it will be flagged as paid, the commission will change its status in “Completed”.

    So, the WooCommerce order is ‘Completed’, the ‘Create a payment’ item is selected and applied. But still the ‘Payments’ section is empty, without any new entry inside.

    What could be wrong?

    https://www.ads-software.com/plugins/yith-woocommerce-affiliates/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi luckydays,

    it’s a really strange issue
    I just tried on my local installation and everything seems to work just fine

    Can you please check with latest version of the plugin?
    Can you please check what is current state of commissions?
    Can you please let me know if any message warns you about an error during process?

    Thanks for your patience
    Have a nice day

    Thread Starter luckydays

    (@luckydays)

    Thanks for your response.

    But for the moment this isn’t actual.

    Plugin Author YITHEMES

    (@yithemes)

    Hi again

    Glad to hear the problem doesn’t appear anymore ??
    Marking this topic as resolved

    Have a nice day

Viewing 3 replies - 1 through 3 (of 3 total)
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