Payment Error:

  • Resolved Sampholt

    (@sampholt)


    6 years, 6 months ago

    Hi,

    My jigoshop was working fine, but now I get a red bar that says “payment error:” whenever I try to process payment through authorize.net. I tested it in sandbox mode and it still happens. Can you advise?

    Here’s the system info:

    ### Begin System Info ###

    Multi-site: No

    SITE_URL: https://hesnotherenc.com
    HOME_URL: https://hesnotherenc.com

    Jigoshop Version: 1.3
    WordPress Version: 4.7.10

    Platform: Apple
    Browser Name: Chrome
    Browser Version: 66.0.3359.139
    User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
    c OS X 10_13_4) AppleWebKit/537.
    36 (KHTML, like Gecko) Chrome/66
    .0.3359.139 Safari/537.36

    PHP Version: 5.3.24
    MySQL Version: 5.0.96-log
    Web Server Info: Apache

    PHP Memory Limit: 256M
    PHP Post Max Size: 33M

    WP_DEBUG: Disabled

    Show On Front: page
    Page On Front: 15
    Page For Posts: 0

    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path:
    Use Cookies: On
    Use Only Cookies: On

    UPLOAD_MAX_FILESIZE: 32MB
    POST_MAX_SIZE: 33MB
    WordPress Memory Limit: 40MB
    WP_DEBUG: Off
    DISPLAY ERRORS: On (1)
    FSOCKOPEN: Your server supports fsockopen.

    ACTIVE PLUGINS:

    Akismet: 2.5.6
    All-in-One Calendar by Then.ly: 1.7.1 Premium
    All in One SEO Pack: 1.6.14.6
    Duplicator: 0.5.6
    Exploit Scanner: 1.5
    HTML Emails for JigoShop: 1.0
    Jigoshop: 1.3
    Jigoshop – Meta Tags: 1.1
    Jigoshop – Orders & Clients CSV Export: 1.0.1
    Jigoshop – Up-sells/Cross-sells: 1.2
    Jigoshop: Authorize.net Gateway: 1.1
    JigoShop Checkout Field Manager: 1.0.2
    Jigoshop Google Product Feed: 1.6.3
    Jigoshop Product Add-ons: 1.5
    jQuery Updater: 2.0.0.2
    Table Rate Shipping for Jigoshop: 2.0.4
    Unattach: 1.0.1
    UpdraftPlus – Backup/Restore: 1.12.23
    Wordfence Security: 6.2.3
    WP-PageNavi: 2.82
    Wp Pagenavi Style: 1.3
    XML Sitemap & Google News feeds: 4.7.4

    CURRENT THEME:

    He’s Not Here: 1.0

    ### End System Info ###

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi
    You’re using a severely outdated version of the main plugin (Jigoshop). I am quite sure that most of the updated functionality in our authorize.net plugin won’t work with that version. I would suggest updating the main plugin before taking any additional steps.

Viewing 1 replies (of 1 total)
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