Payment fees (percentage) don’t include VAT

  • Resolved svw055

    (@svw055)


    3 years, 10 months ago

    Hi,

    I am using your plugin to calculate fees over a payment method (€1 + 2.99% over the total order)
    The problem I have is that the fees are calculated without the VAT. For example: I have a product that costs €46.50 (including 21% – €8.07 VAT). The 2.99% fee is calculated over the price without VAT (€46.50 – €8.07 = €38.43).

    Is there some kind of setting that I have to activate so it includes the whole order amount, including VAT?

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @svw055,

    Yes, we have the settings which you will need to enable for calculating tax on payment gateway fees as per the tax rate (%) set in the backend. The settings are available under each payment gateway’s link.

    You can refer to this documentation as to how these settings are work.

    Do let me know whether this information helped you.

    Regards,
    Chetna Bhutka

    Thread Starter svw055

    (@svw055)

    @chetnapatel Thanks! I wasn’t aware that there was an option under each gateway link to include or exclude VAT. It’s working now ??

    That’s wonderful @svw055. Glad we could help you.

    That would be nice if you can leave a review for us here. You know, those kinds of comments really help prospective customers to feel more confident in choosing us. ??

    Stay safe and healthy. Good day!

    Regards,
    Chetna Bhutka

Viewing 3 replies - 1 through 3 (of 3 total)
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