Payment Form Issue?

  • Resolved optricsdavid

    (@optricsdavid)


    1 year, 7 months ago

    How can we buy Total Cache? Your payment form keeps saying “declined”. 3 cards are almost empty, as well as Paypal. We used the cards earlier this morning – all work. Something’s not working with your form. How can I purchase? Can’t find a phone # on your site.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @optricsdavid

    Thank you for reaching out!

    Again, thank you for bringing this to our attention. We have received your email via the W3 Total Cache support channel and replied to it with the expiation and further instructions.
    Please continue the correspondence there so we can avoid posting sensitive information on the public forum.
    Thanks!

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