Payment Form Still Not Working Properly

  • Resolved Mike Hindle

    (@mikehindle)


    3 years, 6 months ago

    Hi there. Just wondering, is there any update on the issue with the form not sending the email address to Stripe when a payment goes through? It’s been broken for quite some time now.

    Additionally, the message after the payment has gone through is showing white text on a white background, so it’s not visible. In the setting the text is black.

    Would really appreciate an update as I’ve had to stop using the form for now.

    Many thanks,

    Mike.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @mikehindle

    I hope you are doing well.

    Hi there. Just wondering, is there any update on the issue with the form not sending the email address to Stripe when a payment goes through? It’s been broken for quite some time now.

    I can see there is a fix coming in the 1.14.12 if all the test and development work as expected, please, keep the eyes on the update and changelogs.

    Additionally, the message after the payment has gone through is showing white text on a white background, so it’s not visible. In the setting the text is black.

    Is it possible to configure a temporary page with a cloned form and set it to sandbox so we can see the issue?

    I tested the form on my end and couldn’t see any change in the success message.

    Let us know the new page URL
    Best Regards
    Patrick Freitas

    Thread Starter Mike Hindle

    (@mikehindle)

    Hi Patrick. Thanks for the reply. Will look out for the update.

    Applogies, the white text was my fault. I discovered I’d somehow set it to white in one of the settings, so that part’s all good now.

    Much appreciated.

    Mike

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @mikehindle

    Thank you for the update.

    We are happy to hear everything is working now.

    I am marking this ticket as resolved, feel free to ping us any time you need.

    Best Regards
    Patrick Freitas

Viewing 3 replies - 1 through 3 (of 3 total)
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