Hi @diegogalvao,
the latest version of woocommerce has serious bug as it is not supporting the payment gateways and showing errror. “There are no payment methods available. This may be an error on our side. Please contact us if you need any help placing your order.”? I have done all the configuration correctly and I am using woocomerce for over 3 years despite this it is showing error.
From what I understand, you’re experiencing problems with your payment gateways after updating to the latest version of WooCommerce, despite having set up your configurations correctly. The error message you’re seeing states, “There are no payment methods available. This may be an error on our side. Please contact us if you need any help placing your order.”
Could you please confirm if you’re using the Block-Based Checkout with the Checkout Block? If so, it’s important to ensure that your payment gateway is supported by the Cart and Checkout Blocks. You can check the list of supported payment gateways for our Cart and Checkout Blocks here: ?? Cart and Checkout Blocks: Supported Payment Gateway.
If your payment gateway is not supported, you may need to switch to using the [woocommerce_checkout]
shortcode. If the problem persists even after checking these, could you please provide us with more details about the payment gateway you are using?
Additionally, it would be very helpful if you could share your site’s System Status report. This report will give us a deeper understanding of your site’s setup and could help us identify the problem. You can find it via WooCommerce > Status
. Select Get system report
and then Copy for support
.
If there are any fatal error logs, please share those as well. You can find them under WooCommerce > Status > Logs
.
Once you’ve collected this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.
Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.