• Resolved lizalake

    (@lizalake)


    Hello,

    I’ve got customers who’ve been trying check out via PayPal are being denied and those transactions are showing in my Spam Submissions folder. This is from my customer:

    “I go to the PayPal site after placing all the info in and it won’t go to PayPal…the card said it didn’t trust the site… I’m trying to get to PayPal now to change the credit card but it won’t let me in…It’s not even allowing me to continue shopping”

    I’ve reached out to PayPal but I believe this is a WP Armour issue. I’ve disabled PayPal for now but would really appreciate getting this resolved quickly as I’m losing revenue from people who don’t trust other payment gateways.

    I appreciate your help!

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