Payment History Questions

  • Resolved tripgrrl1011

    (@tripgrrl1011)


    5 years, 1 month ago

    When you have the BA Booking backoffice licensed, you are given a page of orders.
    In each order is an area for Payment History. How does that get created? How, also, can you add offline payments made for an order?

    Thank you,
    Lisa

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bookingalgorithms

    (@bookingalgorithms)

    Hello,

    The admin page with order list is part of “BA Book Everything” plugin. You can use “Prepaid received” meta field on single order editing page to save offline payment amount without any add-ons.
    A “Payment History” section inside single order page is created by the “BABE Payment pack” extension. It contains online payment transaction data only and it can’t be edited manually. “BABE Backoffice” extension is used to create and manage orders on back-end (editing, refund, cancellation), and allows the customer to edit their orders on the My Account page.
    Hope this helps in your project.
    Thank you.

    Thread Starter tripgrrl1011

    (@tripgrrl1011)

    Is there a way, then, to mark an order paid in full when using a deposit followed by another payment?

    Example: Tour A has Cost $5000. We require a $500 deposit.
    What is reported back after the $500 deposit is collected through PayPal? How then is the order marked in full and tracked when a subsequent payment is taken through PayPal?

    Do you have this demonstrated somewhere where users can see it?
    I’ve installed both paid plug-ins for the management of PayPal as a payment gateway and from Backoffice management.

    • This reply was modified 5 years, 1 month ago by tripgrrl1011.
    Plugin Author bookingalgorithms

    (@bookingalgorithms)

    Hello,

    To track all payments on the back-end you should charge your customers using BA Book Everything and BABE Payment pack plugin. Since BA Book Everything 1.3.9 you can find a button “Request payment” on order list page with option to edit expected amount. So, if you use this new button or edit the paid order directly to set “Expected Prepaid amount” to $500 and change order status to the “payment expected”, the client will receive email with link to make a new payment for the booking. After each payment the order status changes to “payment received”.

    Hope this helps you.
    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
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