payment in woocommerce not possible

  • Resolved stuccofever

    (@stuccofever)


    4 years, 3 months ago

    Hi,

    directory protection:
    Customer: demo
    Pass: demo2020#

    After the last WordPress update has been installed, it is no longer possible to make the payment on the checkout page.
    With deactivated WP-Mail it works again. What can be a possible cause for the error?

    Regards,
    Stefan

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @stuccofever,

    Thanks for contacting us & I apologize for the trouble!

    I tried visiting the website, however, it seems to be asking for the .htaccess login details. When you have some time, can you please double-check if you are using the latest version of the WPForms 1.6.2.2 and WP Mail SMTP 2.2.1?

    Further, if deactivating the WP Mail SMTP plugin resolves the issue, could you please post your query on the WP Mail SMTP forum here?

    Thanks!

    Thread Starter stuccofever

    (@stuccofever)

    Hello Prasant,

    i already gave you the access in my first request. Look at directory protection!

    I use WP Mail SMTP 2.2.1.
    WPForms i do not have installed.

    Regards,
    Stefan

    Hello @stuccofever,

    I apologize for the confusion!

    As deactivating the WP Mail SMTP plugin is resolving the issue you’re facing, when you have sometime, can you please post the query on the WP Mail SMTP forum?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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