Payment is not processing. Keeps redirecting to checkout page

  • Resolved creativeboro

    (@creativeboro)


    4 years, 7 months ago

    I just launched a site using square for credit card processing. The processing doesn’t work. All it does when you go to pay is just redirect to the checkout page. It never completes the payment. Very frustrating.

    I have read through the support forum here and see many people having the same issues, but doesn’t appear that anything has ever been fixed.

    Log errors
    04-17-2020 @ 17:31:58 – Payment nonce is missing
    04-17-2020 @ 17:49:01 – Payment nonce is missing
    04-17-2020 @ 17:52:35 – Payment nonce is missing
    04-17-2020 @ 17:54:16 – 3D Secure Verification Token is missing
    04-17-2020 @ 17:54:43 – 3D Secure Verification Token is missing
    04-17-2020 @ 18:07:29 – 3D Secure Verification Token is missing
    04-17-2020 @ 18:07:40 – 3D Secure Verification Token is missing
    04-17-2020 @ 18:08:35 – Payment nonce is missing
    04-17-2020 @ 18:08:47 – Payment nonce is missing

    Here is everything that I have already done:
    – I have disabled all plugins except for Woo & Square and enabled 2020 theme
    – The Address 2 is not hidden
    – I have tried the Snippets plugin and used that code
    – I have tried version 2.0.3
    – WordPress and All plugins are current version

    None of that works guys. I am using Astra them, which is well coded and one of the most popular themes. So, I know it is not the theme. Can anyone give me and everyone else an actual solution to fix this?

    I have used lots of other payment processing plugins, but never had janky problems like this.

    I need to get this working. Please help.

    Thank you.

    • This topic was modified 4 years, 7 months ago by creativeboro.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @creativeboro! Sorry to hear you’re having some trouble with the checkout. We’ve had some reports of this and our developers are working on a solution. In the meantime, a workaround is to disable SCA (3D Secure 2) using this filter:

    add_filter( 'wc_square_is_3d_secure_enabled', '__return_false' );
That will disable 3D Secure 2, so only recommend it as a temporary solution.

    When you say “– I have tried the Snippets plugin and used that code”, is this the code that you are referring to?

    Thread Starter creativeboro

    (@creativeboro)

    Yes, I already tried that code using the snippets plugin, which I mentioned. I saw it mentioned on another support post.

    I decided to go with another Square plugin, and it worked immediately.

    It appears that your issue is a long recurring issue. I suggest that you focus on fixing it immediately. The primary purposed of an online store is to sell things online, and I can’t do that with your plugin.

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Thank you for your feedback @creativeboro. Sorry to hear our Square plugin didn’t work for you but it’s great that you found a solution that did.

    Our developers are aware of this issue and are working on a solution. As this is being tracked via a Github issue, I’ll mark this thread as resolved to avoid duplicate discussions.

Viewing 3 replies - 1 through 3 (of 3 total)
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