Payment issues

I tried with Stripe and now I have always “Error updating settings”

I can’t update anything

Hey
Are you using latest plugin version?
Payment options are available on “booking status page” For example I made a test booking:
https://resa.e-danses-marseille.com/?seatreg=booking-status&registration=8d8e0be1f6&id=67972065cfd32dfb14cc21bfbda7a181ec3828ad
and now I can pay for the seat.
Do you have access to server error logs? It might give some info why updating settings wont work.

• This reply was modified 3 weeks, 1 day ago by thesiim.

Hello, thanks for the reply.

I updated and still have the error when I try to save the settings.

How did you do to hav the payment page.
When I test the plugin, I can book a place, or 2, 3… 15 max, then I must click on the blue button “Reserver” in order to give my name, last name, email, telephone, then I need to press the green button “Réserver”, and then I expected to have the payement page, but the plugin say to me that my seats are booked, and that’s it.

I’m sorry but I don’t understand how it’s work, english is not my first language. I thought that by checking the Paypal box and entering the Paypal button ID and the Paypal email it would automatically start the payment

By default when you make a booking the booking status link will be sent via email. In that status page you have info about the booking and payment buttons if enabled.

Hello,

Thanks for the support, you’re very reactive, and that’s much appreciated.

I finally restart from the beginning and it’s working fine now.

Thanks

Caroline