Payment method makes a double confirmation of the order

  • Nordic Custom Made

    (@nordiccustommade)


    1 year ago

    Hi,
    We have 2 different websites where we experience that something strange is happening with their order.

    At the first one we have the yith gift card plugin installed, when someone buys a gift card, 2 gift cards are created and not just 1.
    We have been in contact with YITH and they say that this “this issue usually happens when the payment method makes a double confirmation of the order”

    On the second website we sometimes experience that some items appear several times on the order itself, but the amount for quickpay is correct, it is just as if when the order is completed, the items are added a few extra times on the order.
    We have read on some different forums that this can be due to the same as with the other site that “payment method makes a double confirmation of the order”

    Is this something you can help us resolve?

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