payment methods not available for my state

  • Resolved liselefebvre

    (@liselefebvre)


    2 years, 1 month ago

    I have a question regarding payments methods on woocommerce. I’ve added Stripe and Paypal, but when i test it in my cart, it shows there are no payments methods available in my state…
    I have my shop set up to only ship to the USA, but both payments methods are set to accept payments from anywhere. I’m testing using a VPN set to the USA (i’m in Europe myself). Any clue which setting i’m missing to make this work?
    I’m adding some screenshots of what i’m seeing in the cart + my payments and stripe settings.

    The page I need help with: [log in to see the link]

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  • Thread Starter liselefebvre

    (@liselefebvre)

    this is the screenshot of the checkout notice:
    https://snipboard.io/b3i09f.jpg

    this is my stripe settings :
    https://snipboard.io/Yj8HAu.jpg

    and this is my woocommerce payments settings:
    https://snipboard.io/u1p39q.jpg

    i must be missing something obvious but i can’t figure it out

    I have another payment method, “bank transfer” that works, but i don’t want to use that, i really need to accept credit cards and paypal.

    Hello @liselefebvre!

    The error message that you are seeing is usually shown if there are no payment methods enabled or if the enabled payment methods aren’t configured properly.

    In your case, we know that these are enabled; but, I am not sure if these are properly configured to accept payments.

    Regarding the Stripe gateway, please ensure that the Stripe gateway is properly configured to accept payments. You’ll find these settings under the WooComerce > Settings > Payments > Stripe > Settings section.

    Reference: https://d.pr/i/jLsTSN
    Setup guide: https://woocommerce.com/document/stripe/

    If your site is properly connected to Stripe, and the problem persists, try to reconnect.

    Follow similar steps to check your PayPal connection as well.

    If you face problems after this, let us know.

    It will be great if you could share your current System Status Report as well; we need to check the plugin versions that you are using. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Best!

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