Payment not available??

  • Resolved imagency

    (@imagency)


    1 week, 4 days ago

    Hello!

    I have created an event with The events calendar and I have created the tickets with the event tickets plugin, I have linked it with my Stripe account and apparently everything is well connected, however when I make a test purchase on the front end, after selecting the number of tickets and proceed to payment, I get an error on the ticket checkout page, I get the following: “Payment not available!
    Checkout is not available at this time because a payment method has not been set up. Please notify the site administrator.” (see screenshot: https://prnt.sc/6auVBqcgtlWs)

    I don’t understand why I get this message when it is well linked to Stripe (see screenshot: https://prnt.sc/sCnYK6umsAkU)

    This is the URL of an event where you can see the error after selecting a couple of tickets and proceeding to the payment: https://hotelestela.com/event/el-gran-show-espectacularium-magic-andreu/

    Please help with this, thanks!

    The page I need help with: [log in to see the link]

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