777taya link login download,Wow88 vip login philippines.REGISTER NOW GET FREE 888 PESOS REWARDS!

Resolved luca2715
(@luca2715)

2 years, 8 months ago

Hi, we have a problem with payment notifications: we installed WooCommerce Payments and we have set up Wise as the bank where we receive payments made on the site.
When we receive payments with Wise we only have a transaction number, we don’t have details of the product that was purchased or the user who made the payment. We find the details of who paid within the Woocommerce orders and in “Transactions” but as there is no reference in the payments sent to Wise it is all very confusing. Is there any way to include a reference within the payments that are sent to Wise? We would like to include the user’s name or at least the order number.
One more thing: we also have payments with bank transfers, these are not made with Woocommerce Payment but directly to our bank. But when we set the order placed with the transfer to “completed” we get a notification:
Stripe Payments UL Ltd
Transaction details …
You received…
Estimate arrival

This is confusing because we have different payments during the day and we can remember each one without a reference, we can exclude the Bank Transfer details from the Woocommerce Payment notifications?
Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

(@ihereira)

Hello!

To get a better understanding can you please provide the following:

— Share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

— Can you please check if the logs are enabled? Yu can do that under Payments > Settings > Advanced settings:

Link to image: https://snipboard.io/6TUrzl.jpg

After that you can place a test order, then please check the logs generated:

1.- Go to WooCommerce > Status
2.- Click on the Logs tab
3.- From the drop-down, select the log that starts with woocommerce-payments

Please let us know.

Thread Starter

luca2715

(@luca2715)

2 years, 8 months ago

Hello, thanks for the help!
This is what I got from Woocommerce system report:


### WordPress Environment ###

WordPress address (URL): https://onlinelanguagelessons.uk
Site address (URL): https://onlinelanguagelessons.uk
WC Version: 6.6.0
REST API Version: ? 6.6.0
WC Blocks Version: ? 7.6.0
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.29
PHP Post Max Size: 512 MB
PHP Time Limit: 5000
PHP Max Input Vars: 10000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.15-MariaDB-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.6.0
WC Database Prefix: wpfn_
Total Database Size: 176.88MB
Database Data Size: 161.43MB
Database Index Size: 15.45MB
wpfn_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wpfn_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpfn_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpfn_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_actionscheduler_actions: Data: 0.19MB + Index: 0.14MB + Engine InnoDB
wpfn_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_actionscheduler_logs: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wpfn_aioseo_cache: Data: 0.20MB + Index: 0.03MB + Engine InnoDB
wpfn_aioseo_notifications: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wpfn_aioseo_posts: Data: 0.23MB + Index: 0.02MB + Engine InnoDB
wpfn_automatorwp_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_automatorwp_actions_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_automatorwp_automations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_automatorwp_automations_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_automatorwp_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpfn_automatorwp_logs_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_automatorwp_triggers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_automatorwp_triggers_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_base_bookings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_base_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_base_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpfn_base_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_base_transactions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_base_wh_a: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpfn_base_wh_s: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpfn_base_wh_w: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpfn_base_workers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_bookacti_activities: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_bookacti_bookings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_bookacti_booking_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_bookacti_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_bookacti_event_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_bookacti_exports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_bookacti_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_bookacti_form_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_bookacti_groups_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_bookacti_group_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_bookacti_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_bookacti_permissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_bookacti_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_bookacti_templates_activities: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_bws_list_countries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_comments: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
wpfn_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_fat_sb_booking: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_booking_multiple_days: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_coupons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_coupon_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_employees: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_employees_break_time: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_employees_day_off: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_employees_location: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_employees_schedule: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_price_package: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_price_package_order: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_services_category: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_services_employee: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_services_extra: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_services_product: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_services_work_day: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_user: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_fat_sb_user_payment_by_package: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_frmt_form_entry: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpfn_frmt_form_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpfn_frmt_form_views: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpfn_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_icl_languages_translations: Data: 0.20MB + Index: 0.17MB + Engine InnoDB
wpfn_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_icl_mo_files_domains: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_icl_strings: Data: 3.52MB + Index: 7.81MB + Engine InnoDB
wpfn_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_icl_string_packages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_icl_string_positions: Data: 1.13MB + Index: 0.19MB + Engine InnoDB
wpfn_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_icl_string_translations: Data: 0.16MB + Index: 0.14MB + Engine InnoDB
wpfn_icl_translate: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_icl_translate_job: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_icl_translations: Data: 0.06MB + Index: 0.13MB + Engine InnoDB
wpfn_icl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_icl_translation_status: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
wpfn_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpfn_loginizer_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_mlw_qm_audit_trail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_mlw_questions: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpfn_mlw_question_terms: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpfn_mlw_quizzes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_mlw_quiz_theme_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_mlw_results: Data: 13.52MB + Index: 0.00MB + Engine InnoDB
wpfn_mlw_themes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_nf3_action_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_nf3_field_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpfn_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_nf3_upgrades: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_options: Data: 11.22MB + Index: 0.16MB + Engine InnoDB
wpfn_postmeta: Data: 79.36MB + Index: 2.86MB + Engine InnoDB
wpfn_posts: Data: 34.44MB + Index: 0.67MB + Engine InnoDB
wpfn_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
wpfn_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_revslider_sliders: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
wpfn_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_revslider_slides: Data: 0.20MB + Index: 0.02MB + Engine InnoDB
wpfn_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_tutor_earnings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_tutor_email_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_tutor_quiz_attempts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_tutor_quiz_attempt_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_tutor_quiz_questions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_tutor_quiz_question_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_tutor_withdraws: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_uap_action_log: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpfn_uap_action_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_uap_action_log_meta: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpfn_uap_closure_log: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpfn_uap_closure_log_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpfn_uap_recipe_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpfn_uap_recipe_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_uap_trigger_log: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpfn_uap_trigger_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_uap_trigger_log_meta: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpfn_usermeta: Data: 0.23MB + Index: 0.14MB + Engine InnoDB
wpfn_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpfn_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpfn_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpfn_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpfn_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpfn_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_wpml_mails: Data: 12.52MB + Index: 0.00MB + Engine InnoDB
wpfn_wsm_bounceVisits: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_browsers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_wsm_countries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfn_wsm_dailyHourlyReport: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_wsm_dateWiseBounce: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_dateWiseBounceRate: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_dateWiseFirstVisitors: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_dateWisePageViews: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_dateWiseVisitors: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_datewise_report: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_wsm_hourWiseBounce: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_hourWiseBounceRate: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_hourWiseFirstVisitors: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_hourWisePageViews: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_hourWiseVisitors: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_logUniqueVisit: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpfn_wsm_logVisit: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wpfn_wsm_monthlyDailyReport: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_wsm_monthWiseBounce: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_monthWiseBounceRate: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_monthWiseFirstVisitors: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_monthWisePageViews: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_monthWiseVisitors: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_monthwise_report: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_wsm_oSystems: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_wsm_pageViews: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_regions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_wsm_resolutions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_wsm_searchEngines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_wsm_toolBars: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_wsm_uniqueVisitors: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_url_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfn_wsm_visitorInfo: Data: 0.00MB + Index: 0.00MB + Engine
wpfn_wsm_yearlyMonthlyReport: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfn_wsm_yearwise_report: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 498
courses: 40
custom_css: 2
custom-css-js: 1
customize_changeset: 22
elementor_library: 2
elementor-hf: 1
forminator_forms: 3
forminator_quizzes: 3
lesson: 224
mastermega_content: 1
nav_menu_item: 14
nf_sub: 42
oembed_cache: 1
page: 42
post: 13
product: 52
qsm_quiz: 1
revision: 3191
shop_order: 53
topics: 53
tutor_assignments: 6
tutor_certificate: 2
tutor_enrolled: 104
tutor_zoom_meeting: 9
uo-action: 1
uo-recipe: 1
uo-trigger: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (34) ###

WPML Multilingual CMS: by OnTheGoSystems – 4.5.8
Element Pack Lite - Addons for Elementor: by BdThemes – 4.3.1
Buttonizer - Smart Floating Action Button: by Buttonizer – 3.0.3
Change Prices with Time for WooCommerce: by Igor Beni? – 1.8.2
Classic Editor: by WordPress Contributors – 1.6.2
Classic Widgets: by WordPress Contributors – 0.3
DCO Insert Analytics Code: by Denis Yanchevskiy – 1.1.3
Disable Lazy Load: by Jeff Starr – 1.6
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
Elementor: by Elementor.com – 3.6.7
Essential Addons for Elementor: by WPDeveloper – 5.1.8
FAT Services Booking: by Roninwp – 4.7
FAT Services WC: by Roninwp – 1.2
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.6.0
Happy Elementor Addons: by weDevs – 3.6.2
If Menu - Visibility control for menus: by Layered – 0.16.3
Master Addons for Elementor: by Jewel Theme – 1.9.2
Ninja Forms: by Saturday Drive – 3.6.12
Premium Addons for Elementor: by Leap13 – 4.9.21
Quiz And Survey Master: by ExpressTech – 8.0.2
Slider Revolution: by ThemePunch – 6.5.15
Tutor LMS Certificate Builder: by Themeum – 1.0.4
Tutor LMS Elementor Addons: by Themeum – 2.0.3
Tutor LMS Pro: by Themeum – 2.0.6
Tutor LMS: by Themeum – 2.0.6
Mega Addons For Elementor: by Qamar Sheeraz
Nasir Ahmad – 1.8

Visibility Logic for Elementor: by StaxWP – 2.3.0
WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.0.1
WooCommerce Payments: by Automattic – 4.2.1 (update to version 4.4.0 is available)
WooCommerce: by Automattic – 6.6.0 (update to version 6.7.0 is available)
WP Mail SMTP: by WPForms – 3.4.0
WPML Media: by OnTheGoSystems – 2.7.0
Ninja Forms Multilingual: by OnTheGoSystems – 0.2.0
WPML String Translation: by OnTheGoSystems – 3.2.1

### Inactive Plugins (13) ###

404page - your smart custom 404 error page: by Peter Raschendorfer – 11.3.1
All in One SEO: by All in One SEO Team – 4.2.2
Booking Activities: by Booking Activities Team – 1.14.3
Booking Package SAASPROJECT: by SAASPROJECT Booking Package – 1.5.49
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.6.1
Elementor Header & Footer Builder: by Brainstorm Force
Nikhil Chavan – 1.6.12

LiteSpeed Cache: by LiteSpeed Technologies – 4.6
Loginizer: by Softaculous – 1.7.1
Query Monitor: by John Blackbourn – 3.9.0
Really Simple SSL: by Really Simple Plugins – 5.3.2
User Role Editor: by Vladimir Garagulya – 4.62
WP BASE Booking of Appointments, Services and Events: by Hakan Ozevin <[email protected]> – 3.8.3
WPForms Lite: by WPForms – 1.7.5.1

### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #704 - /shop/
Cart: #705 - /basket/
Checkout: #706 - /checkout/
My account: #707 - /my-account/
Terms and conditions: #3 - /privacy-policy/

### Theme ###

Name: TutorStarter
Version: 1.1.0 (update to version 1.1.2 is available)
Author URL: https://www.themeum.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: tutorstarter/woocommerce/cart/cart-totals.php
tutorstarter/woocommerce/cart/cart.php
tutorstarter/woocommerce/checkout/form-checkout.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-07-16 07:39:45 +00:00
Options: ?
Notes: 72
Onboarding: skipped

### WooCommerce Payments ###

Version: 4.2.1
Connected to WPCOM: Yes
Blog ID: 205713836
Account ID: acct_1KrefJ2HIknSHlUL

### Action Scheduler ###

Complete: 435
Oldest: 2022-06-15 14:10:59 +0000
Newest: 2022-07-15 13:04:39 +0000

Pending: 5
Oldest: 2022-07-15 14:51:57 +0000
Newest: 2022-07-20 05:06:52 +0000

### Status report information ###

Generated at: 2022-07-15 14:52:02 +00:00

I enabled the advanced settings as you wrote me and this is the log:

2022-07-15T14:58:41+00:00 INFO ENVIRONMENT: array (
  'WP_User' => 'Guest (non logged-in user)',
  'HTTP_REFERER' => '--',
  'HTTP_USER_AGENT' => 'Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0',
  'REQUEST_URI' => '/',
  'DOING_AJAX' => false,
  'DOING_CRON' => false,
  'WP_CLI' => false,
)
2022-07-15T14:58:41+00:00 INFO REQUEST GET https://public-api.wordpress.com/wpcom/v2/sites/%s/wcpay/currency/rates?test_mode=0&currency_from=EUR
2022-07-15T14:58:41+00:00 INFO HEADERS: array (
  'Content-Type' => 'application/json; charset=utf-8',
  'User-Agent' => 'WooCommerce Payments/4.2.1',
)
2022-07-15T14:58:41+00:00 INFO RESPONSE: array (
  'AED' => 3.693096,
  'AFN' => 88.509102,
  'ALL' => 116.991243,
  'AMD' => 415.99879,
  'ANG' => 1.812664,
  'AOA' => 434.976334,
  'ARS' => 128.69937,
  'AUD' => 1.48907,
  'AWG' => 1.803535,
  'AZN' => 1.709273,
  'BAM' => 1.955684,
  'BBD' => 2.01091,
  'BDT' => 94.495334,
  'BGN' => 1.956885,
  'BHD' => 0.379004,
  'BIF' => 2070.680099,
  'BMD' => 1.005455,
  'BND' => 1.410686,
  'BOB' => 6.914883,
  'BRL' => 5.454893,
  'BSD' => 1.005455,
  'BTC' => 4.8E-5,
  'BTN' => 80.284892,
  'BWP' => 12.878565,
  'BYN' => 3.406665,
  'BZD' => 2.027448,
  'CAD' => 1.314274,
  'CDF' => 2011.743048,
  'CHF' => 0.984564,
  'CLF' => 0.036779,
  'CLP' => 1014.845743,
  'CNH' => 6.804707,
  'CNY' => 6.791512,
  'COP' => 4518.637871,
  'CRC' => 686.949011,
  'CUC' => 1.005455,
  'CUP' => 25.890461,
  'CVE' => 109.763256,
  'CZK' => 24.563296,
  'DJF' => 179.056583,
  'DKK' => 7.443211,
  'DOP' => 54.906891,
  'DZD' => 147.960519,
  'EGP' => 18.985199,
  'ERN' => 15.081822,
  'ETB' => 52.497475,
  'EUR' => 1,
  'FJD' => 2.242416,
  'FKP' => 0.849562,
  'GBP' => 0.849562,
  'GEL' => 2.956267,
  'GGP' => 0.849562,
  'GHS' => 8.172188,
  'GIP' => 0.849562,
  'GMD' => 54.355513,
  'GNF' => 8724.948655,
  'GTQ' => 7.784918,
  'GYD' => 210.434306,
  'HKD' => 7.89278,
  'HNL' => 24.727151,
  'HRK' => 7.51859,
  'HTG' => 116.550281,
  'HUF' => 403.880081,
  'IDR' => 15071.314922,
  'ILS' => 3.502389,
  'IMP' => 0.849562,
  'INR' => 80.28387,
  'IQD' => 1468.065527,
  'IRR' => 42581.010451,
  'ISK' => 138.913634,
  'JEP' => 0.849562,
  'JMD' => 152.595439,
  'JOD' => 0.714175,
  'JPY' => 139.44552,
  'KES' => 118.995575,
  'KGS' => 82.313212,
  'KHR' => 4108.986029,
  'KMF' => 476.439277,
  'KPW' => 904.909315,
  'KRW' => 1334.087799,
  'KWD' => 0.309676,
  'KYD' => 0.838254,
  'KZT' => 482.402761,
  'LAK' => 15121.126577,
  'LBP' => 1520.785165,
  'LKR' => 362.113299,
  'LRD' => 153.225093,
  'LSL' => 17.284707,
  'LYD' => 4.901833,
  'MAD' => 10.397229,
  'MDL' => 19.432147,
  'MGA' => 4133.242158,
  'MKD' => 61.619586,
  'MMK' => 1862.368063,
  'MNT' => 3161.813472,
  'MOP' => 8.132918,
  'MUR' => 45.0968,
  'MVR' => 15.594118,
  'MWK' => 1032.363348,
  'MXN' => 20.882492,
  'MYR' => 4.472715,
  'MZN' => 64.202859,
  'NAD' => 16.371576,
  'NGN' => 428.218324,
  'NIO' => 36.063302,
  'NOK' => 10.270085,
  'NPR' => 128.463721,
  'NZD' => 1.637957,
  'OMR' => 0.387059,
  'PAB' => 1.005455,
  'PEN' => 3.928106,
  'PGK' => 3.589864,
  'PHP' => 56.894163,
  'PKR' => 211.987076,
  'PLN' => 4.795012,
  'PYG' => 6899.718277,
  'QAR' => 3.695563,
  'RON' => 4.940302,
  'RSD' => 117.357605,
  'RUB' => 58.567747,
  'RWF' => 1037.444802,
  'SAR' => 3.775376,
  'SBD' => 8.189439,
  'SCR' => 12.873293,
  'SDG' => 458.968708,
  'SEK' => 10.593413,
  'SGD' => 1.410656,
  'SHP' => 0.849562,
  'SLL' => 13627.703036,
  'SOS' => 581.856545,
  'SRD' => 22.606143,
  'SSP' => 130.970542,
  'STD' => 22100.389573,
  'SVC' => 8.801342,
  'SYP' => 2526.235336,
  'SZL' => 17.280208,
  'THB' => 36.885908,
  'TJS' => 10.359825,
  'TMT' => 3.520881,
  'TND' => 3.107165,
  'TOP' => 2.377979,
  'TRY' => 17.548387,
  'TTD' => 6.831789,
  'TWD' => 30.111158,
  'TZS' => 2344.720582,
  'UAH' => 29.719978,
  'UGX' => 3791.914406,
  'USD' => 1.005455,
  'UYU' => 41.328905,
  'UZS' => 11013.911015,
  'VND' => 23582.849978,
  'VUV' => 119.544566,
  'WST' => 2.735812,
  'XAF' => 655.957,
  'XAG' => 0.054557,
  'XAU' => 0.00059,
  'XCD' => 2.717292,
  'XDR' => 0.740881,
  'XOF' => 655.957,
  'XPD' => 0.000539,
  'XPF' => 119.331742,
  'XPT' => 0.001192,
  'YER' => 251.635939,
  'ZAR' => 17.2839,
  'ZMW' => 16.520364,
  'ZWL' => 323.756444,
)
2022-07-15T15:00:31+00:00 INFO ENVIRONMENT: array (
  'WP_User' => 'Guest (non logged-in user)',
  'HTTP_REFERER' => 'https://onlinelanguagelessons.uk/checkout/',
  'HTTP_USER_AGENT' => 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36',
  'REQUEST_URI' => '/?wc-ajax=wcpay_create_payment_intent',
  'DOING_AJAX' => true,
  'DOING_CRON' => false,
  'WP_CLI' => false,
)
2022-07-15T15:00:31+00:00 INFO REQUEST POST https://public-api.wordpress.com/wpcom/v2/sites/%s/wcpay/intentions
2022-07-15T15:00:31+00:00 INFO HEADERS: array (
  'Content-Type' => 'application/json; charset=utf-8',
  'User-Agent' => 'WooCommerce Payments/4.2.1',
  'Idempotency-Key' => '58f0a46d-5319-4aeb-83fd-c91f5a43ff7a',
)
2022-07-15T15:00:31+00:00 INFO BODY: array (
  'test_mode' => false,
  'amount' => 16000,
  'currency' => 'eur',
  'description' => 'Online Payment for onlinelanguagelessons.uk blog_id 205713836',
  'payment_method_types' => 
  array (
    0 => 'card',
  ),
  'capture_method' => 'automatic',
  'metadata' => 
  array (
    'fraud_prevention_data_shopper_ip_hash' => '6033438dd4590ca8ba170462fd57408290d03f5771cc79acfd5530c39ea2100712c4bb1b49cf56953ca42860b90911c9d619d768a7660a3358a33b169ae8262e',
    'fraud_prevention_data_shopper_ua_hash' => '4ed9ac4e2aea1e279d9d440815c434ac810e21cd722245f1cb6fcbdbaf27b5ed6b3ed98f4c844a35c18b5f2f0dd9097dbf6088ec1f8c1d1a96d545a4ee209e4a',
    'fraud_prevention_data_available' => true,
  ),
)
2022-07-15T15:00:32+00:00 INFO RESPONSE: array (
  'id' => 'pi_3LLq0J2HIknSHlUL1hSpbekJ',
  'object' => 'payment_intent',
  'amount' => 16000,
  'amount_capturable' => 0,
  'amount_details' => 
  array (
    'tip' => 
    array (
    ),
  ),
  'amount_received' => 0,
  'amount_subtotal' => 16000,
  'application' => 'ca_Ex84uObQQwAXXkj317DO349S6kJ9FXyY',
  'application_fee_amount' => 248,
  'automatic_payment_methods' => NULL,
  'canceled_at' => NULL,
  'cancellation_reason' => NULL,
  'capture_method' => 'automatic',
  'charges' => 
  array (
    'object' => 'list',
    'data' => 
    array (
    ),
    'has_more' => false,
    'total_count' => 0,
    'url' => '/v1/charges?payment_intent=pi_3LLq0J2HIknSHlUL1hSpbekJ',
  ),
  'client_secret' => '(redacted)',
  'confirmation_method' => 'automatic',
  'created' => 1657897231,
  'currency' => 'eur',
  'customer' => NULL,
  'description' => 'Online Payment for onlinelanguagelessons.uk blog_id 205713836',
  'invoice' => NULL,
  'last_payment_error' => NULL,
  'level3' => NULL,
  'livemode' => true,
  'metadata' => 
  array (
    'fraud_prevention_data_shopper_ip_hash' => '6033438dd4590ca8ba170462fd57408290d03f5771cc79acfd5530c39ea2100712c4bb1b49cf56953ca42860b90911c9d619d768a7660a3358a33b169ae8262e',
    'fraud_prevention_data_shopper_ua_hash' => '4ed9ac4e2aea1e279d9d440815c434ac810e21cd722245f1cb6fcbdbaf27b5ed6b3ed98f4c844a35c18b5f2f0dd9097dbf6088ec1f8c1d1a96d545a4ee209e4a',
    'fraud_prevention_data_available' => '1',
  ),
  'next_action' => NULL,
  'on_behalf_of' => NULL,
  'payment_method' => NULL,
  'payment_method_options' => 
  array (
    'card' => 
    array (
      'installments' => NULL,
      'mandate_options' => NULL,
      'network' => NULL,
      'request_three_d_secure' => 'automatic',
    ),
  ),
  'payment_method_types' => 
  array (
    0 => 'card',
  ),
  'processing' => NULL,
  'receipt_email' => NULL,
  'review' => NULL,
  'setup_future_usage' => NULL,
  'shipping' => NULL,
  'source' => NULL,
  'statement_descriptor' => NULL,
  'statement_descriptor_suffix' => NULL,
  'status' => 'requires_payment_method',
  'total_details' => 
  array (
    'amount_discount' => 0,
    'amount_tax' => 0,
  ),
  'transfer_data' => NULL,
  'transfer_group' => NULL,
  'fee_history' => 
  array (
    0 => 
    array (
      'type' => 'base',
      'percentage_rate' => 0.014,
      'fixed_rate' => 20,
      'currency' => 'gbp',
    ),
  ),
)

Thanks again!

MayKato

(@maykato)

2 years, 8 months ago

Hello,

Is there any way to include a reference within the payments that are sent to Wise? We would like to include the user’s name or at least the order number.

If I understand correctly, you’d like to see the details of the deposit made to your bank. If that’s the case, you can view that information by going to Payments > Deposits, and click the applicable date/time:

Link to image: https://snipboard.io/pR4Pzl.jpg

On the next page, you can see the order numbers and user names:
Link to image: https://snipboard.io/crnW0R.jpg

Thread Starter

luca2715

(@luca2715)

2 years, 8 months ago

Yes thanks, but there we already see. The problem is the notification when the money are sent to Wise. There we don’t have any reference. I send you a screenshot of what we see.
link to image:
https://snipboard.io/Ut1q5k.jpg

This reply was modified 2 years, 8 months ago by luca2715.

André

(@chiape)

2 years, 8 months ago

Hi @luca2715

Just to clarify a bit more, are you using Wise to receive Direct bank transfers (BACs) or as a default bank account to withdraw your store balance?

I hope to hear from you soon!

My very best,

Thread Starter

luca2715

(@luca2715)

2 years, 8 months ago

Hi André, yes we use Wise for both: when they send direct bank transfer, they receive a mail with wise details for the transfer.
When they pay with card, they pay with Woocommerce Payments and Wise is set as the default bank account to withdraw your store balance.
This is the email that we receive when they py direct with Wise:
https://snipboard.io/bIWHzq.jpg
We have the name of the customer, and in the reference they write the course that they bought, so we know which payment we received.
This is the email when they pay with card, with Woocommerce Payments:
https://snipboard.io/i9jvgu.jpg
We have only the amount, then a reference that it doesn’t correspond to the Woocommerce order number and a reference number that does not appear either in orders or in Woocommerce Payments so we never know what payment we have received.
We would like to have some reference to identify the payments that we receive.

Daniel N. (woo-hc)

(@danndumia)

2 years, 8 months ago

Hey @luca2715

To avoid an instance where you would share sensitive information here, I would suggest you create a ticket at https://woocommerce.com/my-account/create-a-ticket/

You may need to create an account before you can access that page.

Please include a link to this forum thread, so that we can keep track of what’s already been done. Additionally, please provide the un-redacted logs and your System Status Report.

Looking forward to hearing from you!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Payment Notifications’ is closed to new replies.