• Resolved loci

    (@loci)


    Hello

    i can’t see anymore the button to complete the order in the payment page…i can see them in the cart page but not in payment so the customer can not end the order

    ìm using woocommerce payments card, paypal and cash payment…also selecting this cash payment is not working and i get wordpress error message.

    please let me knwo thanks a lot

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @loci

    From your explanation, it looks like there might be a conflict either with your theme or one of the plugins that you’re using. To confirm this, I checked your website and noticed that the checkout page looks broken on my end.

    Direct Link: https://gifyu.com/image/S8r3n

    To fix this issue, try temporarily switching to a default WordPress theme like Storefront and see if the problem persists. If the issue is resolved, the problem lies with your theme, and you should contact the theme’s developer for further assistance.

    If the issue continues, try to deactivate all your plugins except WooCommerce and WooCommerce Payments, then check if the issue is resolved. If it is, reactivate your plugins one by one, checking the checkout page each time, to identify the plugin causing the conflict.

    Let us know how that goes. Looking forward to helping you.

    Thread Starter loci

    (@loci)

    hello thanks for your help …i have done yhe test but alzo with a basic template and all the plugin off the payment Pages is broken ….in the browser the error Said that formatting.php is using too much memory. It s a problem between WordPress and woocommerxe ….the theme is not broken…till 2 weeks ago was working good….please let me know thanks again

    Hi there @loci ??

    payment pages is not showing button to proceed the order

    I went ahead with visiting the page at https://www.edil-casa.com/store/pagamento/, added a product to cart, and proceeded to the Checkout page, where all the functionality appeared to be present.

    Below, I am attaching a screenshot, for reference.

    Direct link to image: https://snipboard.io/JIOiV3.jpg

    I hope this is helpful! Please let us know if you have any further questions or concerns.
    We will be happy to help you further.

Viewing 3 replies - 1 through 3 (of 3 total)
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