Payment Pending

  • Resolved outcold

    (@outcold)


    3 years, 8 months ago

    Is there a way to set the “Checkout order status” to “Pending Payment” rather than “On Hold” or “Processing”? That way it would be possible to add a Payment link to the invoice.

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  • Plugin Author mcgregormedia

    (@mcgregormedia)

    Hi! WooCommerce docs describe Payment Pending as follows:

    Pending orders are orders where the customer selected Place Order but abandoned the payment page or had their credit card transaction declined.

    Neither of these are true in this case. The Payment Pending status will also not trigger a customer order email, which may cause problems for customers wondering if their order has been received.

    Having said that, this is the second request I’ve had for this status so I’ll add it in the next release.

    Andy

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