• Resolved mooresites

    (@mooresites)


    I have many clients using this plugin and this is the first time I’ve run across the “Payment pending (unilateral)” issue when testing. The setup was done via the PayPal linking and all API details, etc are in place. I just can’t figure out how to make that go away. I’m in Live mode with a business account that was set up just like my other clients, to my knowledge. Thanks!

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  • Plugin Contributor Mike M. a11n

    (@mikedmoore)

    Automattic Happiness Engineer

    Hi @mooresites,

    I have many clients using this plugin and this is the first time I’ve run across the “Payment pending (unilateral)” issue when testing

    This usually happens in the following cases:

    1.The email address was not registered with PayPal, or the PayPal account for this email has not yet been verified.

    2.The email address in WooCommerce settings doesn’t match the one on your PayPal account.

    3.The account has been flagged by PayPal due to some risky activity.

    If there haven’t been any changes on the PayPal account recently, please check the note above with PayPal support and ask why it could be triggered for your account.

    • This reply was modified 3 years, 8 months ago by Mike M. a11n.
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